Forward Deployed Engineer – Italian Market

Resilient Co.

. Act as the technical bridge between the company and customers in the Italian region .

Posted 11/1/2026full-timeMadrid • SpainMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and deploying AI systems to enhance customer operations, while effectively translating operational goals into technical workflows. Proficient in engaging with customers to drive measurable impact and improve product engineering through structured feedback.

Highest-signal resume keywords

AI Systems DeploymentCustomer Solutions EngineeringProduction-Grade Systems DevelopmentFluent in Italian and EnglishField Engineering Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

APIsCloud TechnologiesFrontend DevelopmentBackend DevelopmentProduction Systems Engineering

Soft Skills

Extreme OwnershipComfort Operating in Ambiguity

Industry Keywords

Technical Deployment LifecycleCustomer ImpactProduction Success CriteriaReusable ModulesPlaybooks

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Act as the technical bridge between the company and customers in the Italian region
Work directly with customer teams to understand workflows and define production success criteria
Configure and extend AI systems for enterprise environments
Deploy, configure, and customize AI systems to improve customer operations
Translate operational goals into technical workflows that improve speed, quality, or scalability
Own the technical deployment lifecycle and reduce time from sale to value
Partner with Deployment Strategists to deliver measurable customer impact
Convert effective customer solutions into reusable modules and playbooks
Provide structured feedback from deployments to drive scalable Product Engineering improvements

Requirements

What you’ll need

Strong engineering fundamentals with the ability to ship production-grade systems quickly
Experience working directly with customers in field engineering, consulting, or solutions roles
Ability to move between high-level problem definition and hands-on debugging
Experience with modern technology stacks, including APIs, cloud, and frontend/backend development
Experience with AI systems in production (nice to have)
Fluent in Italian and English
Spanish is a strong plus
Extreme ownership and comfort operating in ambiguity

Benefits

Comp & perks

Incentivized team culture
High-impact work environment
Flat organizational structure focused on value over titles
Opportunities to contribute product improvements benefiting all customers