FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Bilingual Customer Service Representative
Resolv Global. Support growing US-based customer support operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and communication skills while efficiently managing inbound and outbound customer interactions in a structured remote environment. Proficient in multitasking across multiple systems and equipped with the necessary technology for optimal performance.
Highest-signal resume keywords
US BPO / Call Center ExperienceExcellent Spoken And Written EnglishCustomer Service SkillsMicrosoft Teams / Office 365Ability To Multitask
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inbound Customer InteractionsOutbound Customer InteractionsDetail-Oriented MindsetStructured Remote WorkWindows 11 PC16 GB RAMI5 Processor Or HigherFibre Internet With Wired ConnectionBackup Power Solution
Soft Skills
Strong Communication SkillsProfessional MindsetReliable Work Ethic
Tools & Technologies
Dual MonitorsWebcamHeadset
Industry Keywords
Customer Support OperationsFast-Paced EnvironmentHiring ProcessBackground Check
About the role
Key responsibilities & impact- Support growing US-based customer support operations
- Handle inbound and/or outbound customer interactions
- Work efficiently across multiple systems
- Work in a fast-paced, structured remote customer service environment
- Complete all required stages of the hiring process
- Undergo a background check if shortlisted and required
Requirements
What you’ll need- Previous US BPO / call center experience
- Excellent spoken and written English
- Strong customer service and communication skills
- Experience handling inbound and/or outbound customer interactions
- Ability to multitask and work efficiently across multiple systems
- Professional, reliable, and detail-oriented mindset
- Comfortable working in structured remote environments
- Windows 11 PC (Mac not supported)
- 16 GB RAM
- Dual monitors
- Webcam and headset
- i5 processor or higher
- Fibre internet with a wired connection (Ethernet cable)
- Backup power solution
- Microsoft Teams / Office 365
- Resume must be submitted in English
- Successful completion of applicable background check may be required
- Must complete every stage of the hiring process
Benefits
Comp & perks- Paid weekly in arrears
- Training paid in full
- Fully remote work from home
- Independent Contract