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Resolv Global

Junior AI/ML Engineer

Resolv Global

. Build conversational AI agents that interact with users, call tools and APIs, and hand conversations off to human agents when needed .

Posted 10/22/2026full-timeRemote • Mexico, ColombiaJuniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in building conversational AI agents and retrieval-augmented generation pipelines, with strong skills in Python, cloud platforms, and API management. Proficient in both English and Spanish, with a solid understanding of machine learning fundamentals and experience in integrating systems.

Highest-signal resume keywords
Python ProgrammingConversational AI DevelopmentCloud Platform ExperienceAPI ManagementMachine Learning Fundamentals

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
PythonMachine Learning EngineeringRAG Pipeline DevelopmentREST API DevelopmentSQLDocument ChunkingEmbeddingsVector SearchEvaluation MetricsSpeech-to-Text
Soft Skills
CollaborationCommunication
Tools & Technologies
GitDockerMicrosoft AzureAWSGoogle CloudOpenAI APILangChainLangGraphSemantic KernelCRM Integration
Industry Keywords
Conversational AIVoice AIAI AgentAPI GatewayIntegration PlatformsContact Center APIsLLM Evaluation Tools

Tech Stack

Tools & technologies
AWSAzureCloudDockerPythonSQL

About the role

Key responsibilities & impact
  • Build conversational AI agents that interact with users, call tools and APIs, and hand conversations off to human agents when needed
  • Build retrieval-augmented generation (RAG) pipelines using approved information sources
  • Connect AI agents with CRMs, ticketing systems, databases, and messaging channels
  • Build and manage APIs, including API gateways, authentication, rate limits, and versioning
  • Support voice AI development using speech-to-text, large language models, and text-to-speech in English and Spanish
  • Use evaluations, automated tests, and guardrails to improve accuracy, reliability, and safety
  • Ship and maintain solutions through CI/CD, monitoring, and documentation
  • Collaborate with engineering, CX design, and operations teams to turn prototypes into production-ready solutions

Requirements

What you’ll need
  • 1–3 years of experience in software engineering or ML engineering; relevant internships and research experience count
  • Solid Python skills and familiarity with Git, Docker, and basic SQL
  • Experience with at least one cloud platform: Microsoft Azure, AWS, or Google Cloud
  • Hands-on experience with an LLM API, such as OpenAI, Anthropic, Gemini, or Azure OpenAI
  • Experience building an AI agent that calls tools or APIs, using a framework such as LangChain, LangGraph, or Semantic Kernel
  • Experience building a RAG pipeline, including document chunking, embeddings, vector search, and retrieval tuning
  • Experience building and consuming REST APIs, including authentication, rate limits, and versioning, with some exposure to API gateways
  • Experience connecting systems through webhooks, SDKs, or message queues, such as integrating an application with a CRM or database
  • Understanding of ML fundamentals, including embeddings, train/test splits, and evaluation metrics such as precision and recall
  • Professional written and spoken English and Spanish
  • Based in Colombia or Mexico
  • Strong foundational knowledge and relevant academic, internship, research, or personal project experience encouraged
  • Nice to have: experience with speech AI or voice agent technologies, familiarity with MCP or integration platforms, CRM and contact center APIs, LLM evaluation tools, and cloud AI or technical certifications

Benefits

Comp & perks
  • Fully remote work opportunity
  • Opportunity to contribute to AI agents, retrieval systems, integrations, and voice AI applications
  • Opportunity to develop engineering skills
  • Opportunity to work with full-stack engineers, CX designers, and operations teams
  • Fair and consistent hiring process