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Resolv Global

Junior AI/ML Engineer

Resolv Global

. Develop conversational AI agents that interact with users, call tools and APIs, and hand conversations off to human agents when needed .

Posted 10/22/2026full-timeRemote • Mexico, ColombiaJuniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in developing conversational AI agents and building retrieval-augmented generation pipelines, with strong skills in Python and experience with cloud platforms. Proficient in connecting AI systems with CRMs and APIs while ensuring accuracy and reliability through evaluations and automated testing.

Highest-signal resume keywords
Python ProgrammingConversational AI DevelopmentRetrieval-Augmented Generation (RAG)API Development and ManagementCloud Platform Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
PythonMachine Learning FundamentalsREST API DevelopmentDocument ChunkingEmbeddingsVector SearchRate LimitingVersioningSpeech-to-TextText-to-Speech
Soft Skills
Written CommunicationVerbal CommunicationCollaboration
Tools & Technologies
GitDockerMicrosoft AzureAWSGoogle CloudOpenAI APILangChainLangGraphSemantic KernelCRM Integration
Industry Keywords
Conversational AIAI AgentCI/CDEvaluation MetricsVoice Agent TechnologiesIntegration PlatformsMCPCloud AI Certifications

Tech Stack

Tools & technologies
AWSAzureCloudDockerPythonSQL

About the role

Key responsibilities & impact
  • Develop conversational AI agents that interact with users, call tools and APIs, and hand conversations off to human agents when needed
  • Build retrieval-augmented generation (RAG) pipelines using approved information sources
  • Connect AI agents with CRMs, ticketing systems, databases, and messaging channels
  • Build and manage APIs, including API gateways, authentication, rate limits, and versioning
  • Help build voice agents using speech-to-text, large language models, and text-to-speech in English and Spanish
  • Use evaluations, automated tests, and guardrails to improve accuracy, reliability, and safety
  • Ship and maintain solutions through CI/CD, monitoring, and documentation
  • Collaborate with engineering, CX design, and operations teams to turn prototypes into production-ready AI-powered customer conversation solutions

Requirements

What you’ll need
  • 1–3 years of experience in software engineering or ML engineering; relevant internships and research experience count
  • Solid Python skills and familiarity with Git, Docker, and basic SQL
  • Experience with at least one cloud platform: Microsoft Azure, AWS, or Google Cloud
  • Hands-on experience with an LLM API, such as OpenAI, Anthropic, Gemini, or Azure OpenAI
  • Experience building an AI agent that calls tools or APIs, using a framework such as LangChain, LangGraph, or Semantic Kernel
  • Experience building a RAG pipeline, including document chunking, embeddings, vector search, and retrieval tuning
  • Experience building and consuming REST APIs, including authentication, rate limits, and versioning, with some exposure to API gateways
  • Experience connecting systems through webhooks, SDKs, or message queues, such as integrating an application with a CRM or database
  • Understanding of ML fundamentals, including embeddings, train/test splits, and evaluation metrics such as precision and recall
  • Professional written and spoken English and Spanish
  • Based in Colombia or Mexico
  • Candidates with strong foundational knowledge and relevant academic, internship, research, or personal project experience are encouraged to apply
  • This is an English-speaking role requiring strong written and verbal English communication skills
  • All resumes must be submitted in English
  • Nice to have: experience with speech AI or voice agent technologies, familiarity with MCP or integration platforms, CRM/contact center APIs, LLM evaluation tools, and cloud AI or technical certifications

Benefits

Comp & perks
  • Fully remote opportunity
  • Opportunity to contribute to AI agents, retrieval systems, integrations, and voice AI applications while developing engineering skills