Seasonal Customer Care Representative

Resolv Global

. Provide customer service through phone, email, webchat, and social channels .

Posted 10/10/2026contractRemote • MexicoJunior💰 $6 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced English proficiency and strong verbal and written communication skills while providing exceptional customer service across various channels. Capable of multitasking in a fast-paced environment and maintaining accurate records of customer interactions.

Highest-signal resume keywords

Customer ExperienceAdvanced English ProficiencyStrong Communication SkillsBasic Computer ProficiencyTyping Speed 30+ WPM

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer ServiceOrder InquiriesReturns ProcessingBilling QuestionsAccount SupportData EntryMultitaskingRecord MaintenanceSales SupportCall Center Experience

Soft Skills

Professional AttitudeFlexible AttitudeTeam-OrientedOrganizational Skills

Tools & Technologies

Internal SystemsUSB HeadsetStable Wired Internet ConnectionAdditional Monitor

Industry Keywords

Customer SatisfactionCustomer InteractionsFast-Paced EnvironmentFlexible SchedulesIndependent Contractor Agreement

About the role

Key responsibilities & impact

Provide customer service through phone, email, webchat, and social channels
Assist with order inquiries, returns, billing questions, product information, and account support
Accurately enter customer and order information into internal systems
Resolve customer concerns professionally and escalate issues when necessary
Maintain records of customer interactions and actions taken
Identify opportunities to improve customer satisfaction and support sales initiatives
Collaborate with team members and supervisors to ensure smooth operations
Complete all stages of the hiring process: resume review, pre-screen questionnaire, one-way video interview, pre-screen interview, and client interview

Requirements

What you’ll need

Advanced English proficiency
Strong English verbal and written communication skills
Minimum of 1-2 years of Customer Experience experience
Customer service or call center experience preferred
Ability to multitask in a fast-paced environment
Basic computer proficiency and ability to navigate multiple systems
Typing speed of 30+ WPM preferred
Flexible and team-oriented attitude
Strong communication and organizational skills
Professional attitude
Strong computer literacy
Must have an additional monitor, a USB headset, and a stable, wired (Ethernet) internet connection
Must be comfortable working with your camera on during the entire shift
Must be comfortable working weekends and flexible schedules as needed
All resumes must be submitted in English
Independent contractor agreement

Benefits

Comp & perks

Fully remote position
Weekly payments in USD
Laptop provided
Flexible schedules as needed