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Customer Service, Rebate Processing Specialist
Resource Innovations. Receive data and sourcing documents, compile, sort, interpret and verify data to be entered.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong data entry skills and customer service capabilities, with proficiency in Microsoft programs and a commitment to sustainability. Effective communication and organizational skills are essential for success in a call center environment.
Highest-signal resume keywords
Data Entry ProcessingCustomer Service SupportMicrosoft WordMicrosoft ExcelAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryData VerificationTroubleshootingDatabase ApplicationsDocument Management
Soft Skills
Organizational SkillsPrioritization SkillsMulti-taskingEffective Communication
Tools & Technologies
Microsoft Access
Certifications & Qualifications
High School Diploma
Industry Keywords
Call Center EnvironmentCustomer CentricSustainability
About the role
Key responsibilities & impact- Receive data and sourcing documents, compile, sort, interpret and verify data to be entered.
- Provide basic troubleshooting and recommend solutions.
- Maintain electronic and hard-copy filing system of applications, rebates and other supporting documents.
- Communicate effectively as part of team approach with other departments in servicing customers.
- Provide customer service activities such as responding to emails and phone calls.
- Perform other duties as assigned.
- Provide customer service support over calls and email.
- Enter data into various database applications.
Requirements
What you’ll need- High school diploma or equivalency
- 6-12 months of related work experience in a call center environment
- Fluent in English
- Interest in sustainability and passionate about making a meaningful impact on the environment.
- Fluent in Spanish (preferred)
- Experience with various Microsoft programs, including Word, Excel, Access (preferred)
- Strong attention to detail (preferred)
- Strong organizational and prioritization skills and ability to multi-task (preferred)
- Experience in a data entry processing and customer centric call center environment (preferred)