Operations Partner

Restaurant Brands International

. Drive operational excellence and performance across franchise organizations within a designated market .

Posted 10/13/2026full-timeSacramento • California • United StatesMid-LevelSenior💰 $110,000 - $118,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational management capabilities with a focus on driving profitability and efficiency in franchise organizations. Proficient in analyzing financial and operational metrics to implement data-driven strategies and improve performance.

Highest-signal resume keywords

Operational ExcellenceFinancial AcumenMulti-Unit ManagementData AnalysisRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational Performance ImprovementFinancial Metrics AnalysisKPI TrackingCorrective Action PlansBusiness Reviews

Soft Skills

Communication SkillsProblem-Solving SkillsCoaching SkillsCollaboration Skills

Tools & Technologies

Microsoft Office SuiteData Analytics Tools

Industry Keywords

QSRFranchise ManagementProfitabilityFood Safety StandardsGuest Satisfaction

About the role

Key responsibilities & impact

Drive operational excellence and performance across franchise organizations within a designated market
Partner with franchisees to assess and improve operational performance
Develop short- and long-term plans to drive profitability and efficiency
Conduct comprehensive franchisee business reviews covering operations, sales, profitability, financial health, and development obligations
Analyze operational metrics and financial reports to develop improvement strategies
Ensure adherence to food safety, cleanliness, maintenance, and other brand standards
Execute system-wide initiatives, including equipment certifications, training programs, and operational protocols
Implement and oversee corrective action plans
Collaborate with Operations, Marketing, Development, and Technology teams
Provide coaching and targeted training to restaurant teams
Onboard new franchisees and assist with expansion site preparation
Track KPIs including Average Complaint Ratio, Speed of Service, and Overall Guest Satisfaction
Implement data-driven action plans tailored to each franchise
Review performance metrics with franchisees and develop growth strategies

Requirements

What you’ll need

Bachelor's degree in Business, Hospitality, or a related field required
5+ years of experience in operations, preferably in multi-unit management within QSR, retail, or a similar industry
Strong business and financial acumen
Ability to analyze, interpret, and improve financial and operational metrics
Root-cause problem-solving skills
Exceptional relationship-building and communication skills
Ability to influence and collaborate effectively with franchisees and internal stakeholders
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Familiarity with data analytics tools is an asset
Willingness to travel within the assigned region
Flexible schedule, including occasional evenings and weekends

Benefits

Comp & perks

Annual discretionary bonus plan
Potential equity grants through the long-term incentive plan
Medical, dental, vision, and life insurance upon hire
Fertility benefits
401(k) plan with Company match after the first year of service
PTO
Sick leave
Company-observed holidays
Parental leave
Short-term and long-term disability insurance
Telemedicine and mental wellness support
Professional development, learning, and development courses
Comprehensive global paid parental leave program
Free telemedicine and mental wellness support