Solution Architect – Asset Protection

RetailNext

. Serve as the technical lead on Asset Protection opportunities, owning every technical aspect of the sales cycle across hardware, software, and services .

Posted 10/30/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Asset Protection solutions, including hardware and software integration, while effectively managing customer relationships and technical sales processes. Proficient in responding to RFPs and navigating compliance standards such as SOC 2 and GDPR.

Highest-signal resume keywords

Pre-Sales Engineering ExperienceIP Networking FundamentalsLoss Prevention ExpertiseVideo Surveillance FamiliarityRFP Response Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SalesBehavioral AnalyticsPOS Exception ReportingAPI IntegrationCloud Video SolutionsTechnical TrainingProject PlanningZone ConfigurationConnectivity TroubleshootingSecurity Compliance

Soft Skills

Exceptional CommunicationInterpersonal SkillsSelf-StarterStakeholder ManagementPresentation Skills

Tools & Technologies

RetailNext PlatformAurora® Sensor IntegrationEAS SystemsPOS SystemsRetail Analytics

Industry Keywords

Asset ProtectionLoss PreventionPhysical SecurityRetail TechnologySOC 2GDPR

Tech Stack

Tools & technologies

CloudFirewalls

About the role

Key responsibilities & impact

Serve as the technical lead on Asset Protection opportunities, owning every technical aspect of the sales cycle across hardware, software, and services
Run discovery to identify retailers’ loss-prevention objectives and pain points, and translate them into the right RetailNext Asset Protection solution
Present and sell to loss-prevention, IT, business, and executive stakeholders
Manage multiple accounts and opportunities in parallel
Build and deliver demonstrations covering behavioral analytics, POS exception reporting, ORC and sweep detection, and searchable video
Serve as the deep product expert for the RetailNext platform, including Aurora® sensor integration, cloud video, and Asset Protection capabilities
Answer customer objections and competitive questions
Scope technical infrastructure, connectivity, APIs, POS and file-transfer integrations, camera compatibility, and zone configuration
Contribute to proposals and implementation plans, including scoping, quantification, and project planning
Complete RFI/RFP/RFQ responses and security and compliance questionnaires, including SOC 2 and GDPR
Partner with Support Engineering to troubleshoot connectivity, zone configuration, reporting, and integration issues
Provide technical training to customers and internal teams
Support existing Asset Protection customers and identify expansion opportunities
Bring customer feedback to product and sales teams

Requirements

What you’ll need

5+ years in pre-sales / sales engineering or a comparable customer-facing technical role
Working knowledge of IP networking fundamentals — routing, NAT, firewalls
Strong technical background across hardware and software, with the ability to make new technology work in real-world environments
Exceptional communication and interpersonal skills; able to present credibly to both technical and business audiences
A self-starter who works autonomously, manages multiple opportunities at once, and keeps stakeholders updated on progress
Willingness to travel regularly to customer sites and prospect meetings
Experience in loss prevention, asset protection, physical security, or retail technology
Familiarity with video surveillance, EAS, POS systems, or retail analytics
A degree in a technical field (data networking a plus)
Experience responding to RFPs and security/compliance questionnaires (SOC 2, GDPR)

Benefits

Comp & perks

Monthly Recharge Day
Holiday Exchange Program
Best Self Benefit Program
Medical Insurance
Work from Anywhere up to 90 days