Parts and Accessories Advisor

Return on Investment Ltd

. Maintain accurate and up-to-date parts and accessories information across internal systems and dealer platforms .

Posted 11/9/2026full-timeWalton-on-Thames • United KingdomMid-LevelSenior💰 £33,000 - £36,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in parts and accessories management within the automotive industry, focusing on order processing, supplier liaison, and operational reporting. Strong analytical and organizational skills support effective problem-solving and stakeholder communication.

Highest-signal resume keywords

Automotive Industry ExperienceOrder ManagementSupplier LiaisonAnalytical MindsetStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Parts ManagementOrder ProcessingOperational ReportingNumeracy SkillsAttention to Detail

Soft Skills

Organizational SkillsProblem-SolvingRelationship BuildingTime Management

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPoint

Certifications & Qualifications

Full UK Driving Licence

Industry Keywords

Automotive PartsSupplier ManagementDealer CommunicationCustomer ServiceStock Management

About the role

Key responsibilities & impact

Maintain accurate and up-to-date parts and accessories information across internal systems and dealer platforms
Support new vehicle launches by ensuring parts and accessories are available and ready
Manage inbound enquiries from dealers, suppliers and internal stakeholders, providing timely advice and support
Monitor and proactively resolve back orders, supply delays and product issues with suppliers
Process OE parts orders to meet forecast demand
Produce operational reports and performance data to support business decisions
Process dealer, internal and staff parts orders accurately and efficiently
Monitor goods in, supplier returns and stock movements
Support customer escalations relating to parts and accessories alongside the Customer Service team
Build strong relationships with suppliers, dealers and internal stakeholders to deliver an excellent service
Report to the Operations Manager – Parts & Accessories
Work across supplier liaison, order management, reporting, stakeholder communication and problem-solving

Requirements

What you’ll need

Previous experience within the automotive industry, ideally with a manufacturer, importer or franchised dealership
Strong organisational skills and the ability to manage multiple priorities and deadlines
Excellent communication skills, with the confidence to work with internal teams, suppliers and dealers
An analytical mindset with a proactive approach to problem-solving
Excellent attention to detail and a high level of accuracy
Good working knowledge of Microsoft Office, particularly Excel, Word and PowerPoint
Strong numeracy and literacy skills
A full UK driving licence and willingness to travel occasionally within the UK

Benefits

Comp & perks

£500 annual Health & Wellbeing Allowance to spend on your physical or mental wellbeing
Hybrid working, with 3 days in the office and 2 days remote
Access to Education Bursaries to support your personal and professional development
Birthday day off plus a birthday voucher
Company pension
Healthcare plan, including private medical and dental support
Annual leave that increases with service, from 22 days up to 30 days
Employee car purchase schemes