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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical claims investigation and billing processes, with strong communication skills for effective interaction with patients, insurance representatives, and attorneys. Proficient in managing high-volume outbound calls while maintaining organization and productivity in a fast-paced environment.
Highest-signal resume keywords
Medical Claims InvestigationInsurance BillingMicrosoft Office ProficiencyCritical ThinkingClear Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ClaimsBilling ProcessesCoordination Of BenefitsProblem-SolvingMulti-Tasking
Soft Skills
Organizational SkillsVerbal CommunicationWritten Communication
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft Outlook
Industry Keywords
Insurance CompaniesHigh Outbound Call CenterDenial ReportsAudits
About the role
Key responsibilities & impact- Make high-volume outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies on behalf of hospitals and medical providers
- Investigate and research auto-accident details to determine the payer
- Make outbound calls to patients, insurance company representatives, and attorneys
- Submit bills and proper documentation to insurance companies
- Determine follow-up steps and resubmit incorrectly paid bills for additional payment
- Contribute to denial reports, audits, and overall team support
Requirements
What you’ll need- Working knowledge of Microsoft Office (Word, Excel, Outlook)
- Technical proficiency to work on multiple computer screens and software applications simultaneously
- Ability to maintain strong performance in a fast-paced, high outbound call center environment with productivity metrics
- Ability to remain organized while multi-tasking
- Critical thinking and problem-solving skills
- Clear verbal and written communication
- Experience with Coordination of Benefits and general understanding of insurance billing is a plus, but not required
- Private, distraction-free home work environment
- Secure internet connection
- Home internet speeds greater than 20 Mbps download and 10 Mbps upload
- Must reside in the United States in one of the listed eligible states
- Eligibility to work in the U.S., employment history verification, and successful background check
Benefits
Comp & perks- Incentive Plan
- Extensive multi-week training with ongoing support from teammates following training
- Access to a robust knowledgebase for continued reference
- Visibility to individual performance metrics for goal setting
- Computers and necessary work equipment provided
- Involved management support
- Revecore-provided laptop, monitor, keyboard, mouse, docking station, and headset
