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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical claims investigation and billing, with strong communication skills for interacting with patients, insurance representatives, and attorneys. Proficient in multitasking and maintaining organization in a fast-paced call center environment.
Highest-signal resume keywords
Medical Claims InvestigationInsurance BillingMicrosoft Office SuiteCritical ThinkingVerbal Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Claims InvestigationInsurance BillingCoordination Of BenefitsMultitaskingProblem-Solving
Soft Skills
Clear CommunicationOrganizational SkillsPerformance Under Pressure
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft Outlook
Industry Keywords
High-Volume Outbound CallsPayer InvestigationDenial ReportsAuditsFast-Paced Environment
About the role
Key responsibilities & impact- Make high-volume outbound calls to investigate, bill, and maximize payments on medical claims for hospitals and medical providers
- Investigate and research auto-accident details to determine the payer
- Call patients, insurance company representatives, and attorneys
- Submit bills and proper documentation to insurance companies
- Determine follow-up steps and resubmit incorrectly paid bills for additional payment
- Contribute to denial reports, audits, and overall team support
Requirements
What you’ll need- Working knowledge of Microsoft Office (Word, Excel, Outlook)
- Technical proficiency to work on multiple computer screens and software applications simultaneously
- Ability to maintain strong performance in a fast-paced, high outbound call center environment with productivity metrics
- Ability to remain organized while multitasking
- Critical thinking and problem-solving skills
- Clear verbal and written communication
- Experience with Coordination of Benefits and general understanding of insurance billing is a plus, but not required
- Private, distraction-free home work environment
- Secure internet connection
- Home internet speeds greater than 20 Mbps download and 10 Mbps upload
- Must reside in the United States in one of the listed eligible states
- Eligibility to work in the U.S.
- Employment history verification and successful background check
Benefits
Comp & perks- Incentive Plan
- Extensive multi-week training with ongoing support from teammates
- Access to a robust knowledgebase for continued reference
- Individual performance metrics to enable goal setting
- Computers and necessary work equipment provided
- Involved management support
- Remote work from home
- Camera-enabled work environment
- Revecore-provided laptop, monitor, keyboard, mouse, docking station, and headset