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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical claims processing, including billing and payment maximization, while maintaining high productivity in a fast-paced call center environment. Proficient in Microsoft Office and capable of multitasking across multiple software applications.
Highest-signal resume keywords
Medical Claims ProcessingOutbound Call ManagementMicrosoft Office ProficiencyCritical ThinkingInsurance Billing Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Claims ProcessingBilling SubmissionCoordination Of BenefitsInsurance ResearchPayment MaximizationDocumentation AccuracyProductivity Metrics ManagementFast-Paced Call HandlingProblem-SolvingMultitasking
Soft Skills
Clear CommunicationOrganizational SkillsTeam SupportCritical ThinkingAdaptability
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft OutlookMultiple Computer ScreensSoftware Applications
Industry Keywords
Medical BillingInsurance ClaimsHigh-Volume CallsPayment ProcessingDenial ReportsAudits
About the role
Key responsibilities & impact- Make high-volume outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies on behalf of hospitals and medical providers
- Investigate and research auto accident details to determine the payer
- Make outbound calls to patients, insurance company representatives, and attorneys
- Submit bills and proper documentation to insurance companies
- Ensure maximized payments to medical-provider clients
- Determine follow-up steps and resubmit incorrectly paid bills for additional payment
- Contribute to denial reports, audits, and overall team support
- Maintain accuracy and productivity standards while managing high-volume calls
Requirements
What you’ll need- Working knowledge of Microsoft Office (Word, Excel, Outlook)
- Technical proficiency to work on multiple computer screens and software applications simultaneously
- Ability to maintain strong performance in a fast-paced, high outbound call center environment with productivity metrics
- Ability to remain organized while multitasking
- Critical thinking and problem-solving skills
- Clear verbal and written communication
- Experience with Coordination of Benefits and a general understanding of insurance billing is a plus, but not required
- Private, distraction-free home work environment
- Secure internet connection
- Home internet speeds greater than 20 Mbps download and 10 Mbps upload
- Workspace accommodating laptop, monitor, keyboard, mouse, docking station, and headset
- Eligibility to work in the U.S.
- Successful employment history verification and background check
- Must reside in the United States in one of the listed eligible states
- Active participation on camera during work
- Full focus during scheduled work hours and ability to meet productivity expectations
Benefits
Comp & perks- Incentive Plan
- Extensive multi-week training with ongoing support from teammates following training
- Access to a robust knowledgebase for continued reference
- Visibility to individual performance metrics for goal setting
- Computers and necessary work equipment provided
- Involved management support
- Remote work arrangement
- Revecore-provided laptop, monitor, keyboard, mouse, docking station, and headset