Customer Operations – Workers Compensation Claims

Revecore

. Make high-volume outbound calls to investigate, bill, and maximize payments on medical claims .

Posted 11/5/2026full-timeRemote • United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing medical claims and maximizing payments through effective communication and problem-solving skills. Proficient in managing multiple tasks in a fast-paced environment while maintaining organization and productivity.

Highest-signal resume keywords

Billing Medical ClaimsCoordination Of BenefitsMicrosoft Office ProficiencyCritical ThinkingVerbal And Written Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical Claims BillingInsurance BillingProblem-SolvingMulti-TaskingProductivity Metrics

Soft Skills

Organizational SkillsCommunication SkillsFast-Paced Performance

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Outlook

Industry Keywords

Workers' Compensation ClaimsInsurance CompaniesPayer InformationClient SuccessHome Work Environment

About the role

Key responsibilities & impact

Make high-volume outbound calls to investigate, bill, and maximize payments on medical claims
Investigate and resolve troubled or denied workers' compensation claims
Contact patient employers, insurance company representatives, attorneys, and patients
Submit bills and proper documentation to insurance companies or appropriate payers
Review payer information and documentation when bills are not paid correctly
Participate in special projects to achieve goals and ensure client success
Support hospitals and medical providers by maximizing claim payments

Requirements

What you’ll need

Must reside in the United States within one of the listed states: Alabama, Arkansas, Connecticut, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota (CST Time Zone), Tennessee, Texas (CST Time Zone), Vermont, Virginia, Wisconsin, or West Virginia
Working knowledge of Microsoft Office (Word, Excel, Outlook)
Technical proficiency to work on multiple computer screens and software applications simultaneously
Ability to maintain strong performance in a fast-paced environment with productivity metrics
Ability to remain organized while multi-tasking
Critical thinking and problem-solving skills
Clear and professional verbal and written communication
Private, distraction-free home work environment
Active on-camera presence during work and training
Secure internet connection
Home internet speeds greater than 20 Mbps download and 10 Mbps upload
Workspace must accommodate workstation equipment and related materials
Employment eligibility in the United States
Successful employment-history verification and background check
Experience billing medical claims to insurance companies is required by the application prescreen
Experience with Coordination of Benefits and general understanding of insurance billing are a plus, but not required

Benefits

Comp & perks

Comprehensive training beginning on the first day and lasting 8–10 business days
Ongoing support from teammates following training
Robust knowledgebase for continued reference
Individual performance metrics for goal-setting
Computers and necessary work equipment provided
Involved management support
Incentive Plan
Remote work from home