Customer Operations – Workers Compensation Claims

Revecore

. Make high-volume outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies on behalf of hospitals and medical providers .

Posted 9/21/2026full-timeRemote • United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical claims investigation and billing, with strong communication skills for effective interaction with insurance companies and patients. Proficient in managing high-volume calls while maintaining accuracy and productivity in a fast-paced environment.

Highest-signal resume keywords

Medical Claims InvestigationInsurance BillingCoordination Of BenefitsMicrosoft Office ProficiencyCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical Claims ProcessingInsurance DocumentationBilling SubmissionProblem-SolvingMulti-Tasking

Soft Skills

Clear CommunicationOrganizational SkillsAdaptabilityTime Management

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookComputer Software Applications

Industry Keywords

Workers' Compensation ClaimsPayer Information ReviewClient SuccessHigh-Volume Outbound Calls

About the role

Key responsibilities & impact

Make high-volume outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies on behalf of hospitals and medical providers
Investigate and resolve troubled and/or denied workers' compensation claims
Contact patient employers, insurance company representatives, attorneys, and patients
Submit bills and proper documentation to insurance companies or appropriate payers
Review payer information and documentation when bills are not paid correctly to determine next steps
Participate in special projects to achieve goals and ensure client success

Requirements

What you’ll need

Must reside in the United States within one of the listed eligible states
Eligibility to work in the United States
Successful completion of a background check
Working knowledge of Microsoft Office (Word, Excel, Outlook)
Technical proficiency to work on multiple computer screens and software applications simultaneously
Ability to maintain strong performance in a fast-paced environment with productivity metrics
Ability to remain organized while multi-tasking
Critical thinking and problem-solving skills
Clear and professional verbal and written communication
Experience with Coordination of Benefits and a general understanding of insurance billing is a plus, but not required
Private, distraction-free home work environment
Secure internet connection
Home internet speeds greater than 20 Mbps download and 10 Mbps upload
Workspace accommodating all workstation equipment and related materials
Must be able to participate actively and remain on camera during training and regular work responsibilities
Ability to manage a high volume of inbound and outbound calls while maintaining accuracy and productivity standards

Benefits

Comp & perks

Incentive Plan
Comprehensive training beginning on the first day and lasting 8-10 business days
Ongoing support from teammates following training
Access to a robust knowledgebase
Visibility to individual performance metrics
Computers and necessary work equipment provided
Involved management support
Remote work from home
Affirmative Action/Equal Opportunity Employer