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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and the ability to process large amounts of information quickly and accurately while maintaining confidentiality and compliance with PHI requirements. Proficient in evaluating documents and leads, updating patient files, and adapting workflows based on contractual and state requirements.
Highest-signal resume keywords
Document EvaluationPatient File ManagementConfidentiality ComplianceInformation ProcessingMicrosoft Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Typing 35 WPMData EntryInformation EvaluationWorkflow AdaptationPatient Accounting Knowledge
Soft Skills
Effective CommunicationHighly OrganizedDependableTrustworthyMinimal Supervision
Tools & Technologies
AcciClaimPrintersScannersPostage MachinesMail Sorters
Industry Keywords
Protected Health InformationMRA DepartmentsHealth PayersContractual RequirementsState Requirements
About the role
Key responsibilities & impact- Evaluate incoming documents, data, leads, and other information from medical providers
- Search for incoming insurance and employer leads
- Update patient files in AcciClaim
- Determine appropriate next steps based on available information, contractual requirements, and state requirements
- Identify important leads and information for working events
- Enter relevant information into patient records
- Determine what additional information is needed
- Process paper, fax, and electronic data
- Meet production standards and quality assurance requirements
- Perform special projects as assigned
- Protect confidential information and avoid unauthorized access to unrelated confidential data
- Avoid disclosing Protected Health Information in violation of law
Requirements
What you’ll need- Must reside in the United States within one of the listed states: Alabama, Arkansas, Delaware, Florida, Georgia, Illinois, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Wisconsin, or West Virginia
- Employment eligibility in the United States
- Successful background check
- Ability to type 35 WPM with minimal errors
- Ability to communicate effectively with internal customers
- Highly organized and able to follow a systematic method
- Ability to process large amounts of information quickly and accurately
- Reliable, dependable, trustworthy, and able to work with minimal supervision
- Ability to understand MRA departments and their information needs
- Ability to alter workflow according to client contractual and state requirements
- Working knowledge of auto and health payers and patient accounting hierarchy
- Ability to adapt to multiple levels of abstraction
- Working knowledge of internet, Microsoft Office Suite, and Word Perfect
- Ability to learn new systems
- Comfort working with printers, scanners, postage machines and scales, mail sorters, and in-house systems
- Ability to maintain confidential information and comply with PHI requirements
Benefits
Comp & perks- Remote work from home
- Quiet, distraction-free home work environment
- Secure internet connection
- Home internet speeds greater than 20 Mbps download and greater than 10 Mbps upload
- Workspace accommodating workstation equipment and related materials
- Equal employment opportunity workplace
