Information Request Specialist

Revecore

. Update patient accounts with information received from hospitals .

Posted 10/21/2026full-timeRemote • United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in updating patient accounts and navigating hospital databases while ensuring accuracy and attention to detail. Strong communication and organizational skills are essential for effective liaison between claims representatives and providers.

Highest-signal resume keywords

High School DiplomaWorking Knowledge Of ExcelStrong Computer Navigation SkillsEffective Verbal And Written Communication SkillsHigh Level Of Customer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Updating Patient AccountsAccessing Client ConnectionsMonitoring RequestsPerforming Special ProjectsResolving Access IssuesLearning Client ProcessesOrganizing AssignmentsPrioritizing TasksAttention To Detail

Soft Skills

Effective CommunicationCustomer ServiceAbility To Work Independently

Tools & Technologies

Hospital DatabasesInternal ApplicationsMultiple Software Programs

Industry Keywords

Patient AccountsClaims RepresentativesProvidersClient AccountsOperations Processes

About the role

Key responsibilities & impact

Update patient accounts with information received from hospitals
Follow up with Contact Specialist
Access client connections and computer systems to obtain information needed to update accounts
Monitor requests to ensure they do not age beyond the required timeframe
Perform special projects or assigned tasks
Assist IT in resolving access issues
Act as a liaison between claims representatives and providers
Facilitate timely resolution of client accounts

Requirements

What you’ll need

High school diploma or equivalent required
Working knowledge of Excel and Word
Ability to gain proficiency in varied hospital databases and internal applications
Strong computer navigation skills
Experience using multiple software programs simultaneously
Effective verbal and written communication skills
High level of customer service for external and internal customers
Ability to work independently with minimal direction or supervision
Ability to learn client and Operations processes
Accuracy and attention to detail
Ability to organize, prioritize, and follow through on assignments
Must reside in the United States within an eligible listed state
Eligibility to work in the United States
Successful completion of employment verification and background check

Benefits

Comp & perks

Extensive multi-week training with ongoing support from teammates following training
Access to a robust knowledgebase for continued reference
Visibility to individual performance metrics for goal setting
Computers and necessary work equipment provided
Involved management support for productivity metrics
Remote work from home
Quiet, distraction-free home workspace
Secure internet connection and specified minimum internet speeds