Information Request Specialist

Revecore

. Update patient accounts with information received from hospitals .

Posted 10/20/2026full-timeRemote • United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in managing patient accounts and effectively navigating hospital databases and internal applications. Strong organizational skills and attention to detail are essential for timely resolution of client accounts and maintaining high levels of customer service.

Highest-signal resume keywords

High School DiplomaExcel ProficiencyWord ProficiencyCustomer Service SkillsComputer Navigation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementDatabase ProficiencySoftware Program UsageAttention to DetailOrganization Skills

Soft Skills

Effective CommunicationIndependencePrioritization Skills

Industry Keywords

Patient AccountsClient ConnectionsClaims RepresentativesHospital DatabasesOperations Processes

About the role

Key responsibilities & impact

Update patient accounts with information received from hospitals
Follow up with Contact Specialist
Access client connections and computer systems to obtain information for account updates
Monitor requests to prevent them from aging beyond the required timeframe
Perform special projects or assigned tasks
Assist IT in resolving access issues
Act as a liaison between claims representatives and providers
Facilitate timely resolution of client accounts

Requirements

What you’ll need

High school diploma or equivalent required
Working knowledge of Excel and Word
Ability to gain proficiency with varied hospital databases and internal applications
Strong computer navigation skills
Experience using multiple software programs simultaneously
Effective professional verbal and written communication
High level of customer service skills
Ability to work independently with minimal direction or supervision
Ability to learn client and Operations processes
Accuracy and attention to detail
Organization and prioritization skills
Must reside in the United States in one of the listed states
Secure internet connection with download speeds over 20 Mbps and upload speeds over 10 Mbps
Eligibility to work in the United States
Successful background check

Benefits

Comp & perks

Extensive multi-week training with ongoing support from teammates following training
Access to a robust knowledgebase for continued reference
Visibility to individual performance metrics for goal setting
Computers and necessary work equipment provided
Involved management support
Remote work from home
Secure internet and dedicated workspace requirements