Information Request Specialist

Revecore

. Update patient accounts with information received from hospitals .

Posted 10/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective communication abilities while managing patient account updates and resolving access issues. Proficient in using Excel and Word, with a keen attention to detail and the ability to work independently in a remote environment.

Highest-signal resume keywords

Customer Service SkillsEffective CommunicationAttention to DetailExcel ProficiencyIndependent Work

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Account ManagementData EntryComputer NavigationHospital Database ProficiencySoftware Program Usage

Soft Skills

OrganizationPrioritizationProfessional CommunicationAdaptabilityProblem-Solving

Tools & Technologies

ExcelWordClient ConnectionsComputer Systems

Industry Keywords

Patient AccountsClaims RepresentativesOperations ProcessesBackground CheckEmployment Eligibility

About the role

Key responsibilities & impact

Update patient accounts with information received from hospitals
Follow up with Contact Specialist
Access client connections and computer systems to obtain information required to update accounts
Monitor requests to ensure they do not age beyond the required timeframe
Perform special projects or assigned tasks
Assist IT in resolving access issues
Serve as a liaison between claims representatives and providers
Facilitate timely resolution of client accounts

Requirements

What you’ll need

High school diploma or equivalent required
Ability to communicate effectively and professionally verbally and in writing
Demonstrated high-level customer service skills for external and internal customers
Ability to work independently and follow through with minimal direction
Knowledge of or ability to learn client and Operations processes
Ability to produce accurate work with attention to detail
Organization and prioritization skills
Ability to work effectively under minimal supervision
Must have working knowledge of Excel and Word
Ability to gain proficiency with varied hospital databases
Eagerness to learn new technologies and internal applications
Strong computer navigation skills
Experience using multiple software programs simultaneously
Must reside in the United States within one of the listed states
Secure internet connection with download speeds over 20 Mbps and upload speeds over 10 Mbps
Quiet, distraction-free home work environment
Employment eligibility in the United States
Successful background check

Benefits

Comp & perks

Extensive multi-week training with ongoing support from teammates following training
Access to a robust knowledgebase for continued reference
Visibility to individual performance metrics for goal setting
Computers and necessary work equipment provided
Involved management support for productivity metrics