Information Request Specialist

Revecore

. Update patient accounts with information received from hospitals .

Posted 9/21/2026full-timeRemote • United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong computer navigation skills and proficiency in Excel and Word, with a focus on accurate data entry and attention to detail. Capable of effectively communicating and providing high levels of customer service while managing multiple software programs and client accounts.

Highest-signal resume keywords

High School DiplomaExcel ProficiencyWord ProficiencyCustomer Service SkillsEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryComputer NavigationHospital Database ProficiencySoftware Program UsageAttention to Detail

Soft Skills

Organizational SkillsAbility to Work IndependentlyPrioritization Skills

Industry Keywords

Client AccountsClaims RepresentativesProvider LiaisonOperations Processes

About the role

Key responsibilities & impact

Update patient accounts with information received from hospitals
Follow up with Contact Specialist
Access client connections and computer systems to obtain information needed to update accounts
Monitor requests to ensure they do not age beyond the required timeframe
Facilitate timely resolution of client accounts for assigned clients
Act as liaison between claims representatives and providers
Perform special projects or assigned tasks
Assist IT in resolving access issues

Requirements

What you’ll need

High school diploma or equivalent required
Working knowledge of Excel and Word
Ability to gain proficiency in varied hospital databases and internal applications
Strong computer navigation skills
Experience using multiple software programs simultaneously
Effective verbal and written communication
High level of customer service skills
Ability to work independently with minimal direction and supervision
Ability to learn client and Operations processes
Accurate work with strong attention to detail
Skilled in organizing, prioritizing, and following through on assignments
Quiet, distraction-free home work environment
Secure internet connection
Home internet speeds greater than 20 Mbps download and 10 Mbps upload
Workspace accommodating workstation equipment and related materials
Must reside in the United States within an eligible listed state
Eligibility to work in the United States
Successful employment-history verification and background check

Benefits

Comp & perks

Extensive multi-week training with ongoing support from teammates following training
Access to a robust knowledgebase for continued reference
Visibility to individual performance metrics for goal setting
Computers and necessary work equipment provided
Involved management support for productivity metrics
Remote work from home
Secure internet and home workspace requirements provided as role guidance