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Legal Concierge
Revelations Counseling & Consulting. Provide coaching, care coordination, referral, and appointing services to clients enrolled in the VA Caregiver Legal and Financial program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in legal and financial terminology, providing coaching and care coordination to clients through various communication methods. Proficient in assessing client needs, developing personalized plans, and utilizing motivational interviewing techniques.
Highest-signal resume keywords
Paralegal ExperienceJD Or Similar DegreeMotivational InterviewingSolution-Focused TechniquesCase Management System
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Legal TerminologyFinancial TerminologyClient Needs AssessmentPersonal Plan DevelopmentCoaching Session DocumentationDictation For Legal FormsGoal PlanningResource ConnectionOngoing Training CompletionHand And Finger Dexterity
Soft Skills
Verbal CommunicationOrganizationIndependent JudgmentPrioritizationConcentration
Tools & Technologies
Case Management SystemVideo CoachingAudio CoachingText CommunicationPhone Communication
Industry Keywords
Care CoordinationReferral ServicesVA Caregiver ProgramCoaching TechniquesClient Resource Connection
About the role
Key responsibilities & impact- Provide coaching, care coordination, referral, and appointing services to clients enrolled in the VA Caregiver Legal and Financial program
- Deliver services via phone, text, video, and a case management system
- Assess participating clients’ needs to develop personal plans involving legal information and benefits navigation
- Track, monitor, and document coaching sessions and related services in the case management system
- Take dictation for legal forms
- Provide web-assisted audio or video coaching using motivational interviewing, solution-focused techniques, and related skills
- Help clients develop personal goal plans and identify action steps
- Connect clients with appropriate resources and make necessary referrals
- Complete ongoing training as required by the customer and Revelations
Requirements
What you’ll need- Paralegal experience, JD, or similar degree from accredited program
- Strong understanding of legal and financial terminology
- Ability to provide services via phone, text, video, and case management system
- Ability to use motivational interviewing and solution-focused techniques
- Ability to assess client needs and develop personal plans
- Ability to track, monitor, and document coaching sessions and related services
- Ability to take dictation for legal forms
- Ability to complete ongoing training as required by the customer and Revelations
- Ability to sit continually and utilize hand and finger dexterity
- Ability to communicate verbally and use visual acuity to operate equipment, read technical information, and use a keyboard
- Ability to manage concentration, record keeping, independent judgment, organization, prioritization, and multiple projects/tasks