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About the role
Key responsibilities & impact- Respond to inbound interest and run useful discovery conversations
- Understand the app, the people building it, their goals, and what they need from RevenueCat
- Give clear product demos, answer questions, and provide practical guidance on RevenueCat
- Help users take sensible next steps, share resources, and follow up
- Identify qualified commercial opportunities for Account Executives
- Involve Sales Engineers for deeper technical discovery, complex migrations, or solution design
- Connect support questions and unready prospects with the appropriate team or follow-up
- Explain when RevenueCat is not the right fit
- Maintain clear notes on goals, requirements, open questions, and next steps
- Ensure follow-through until the next owner takes over
- Share recurring questions and feedback with the team
- Improve demos, resources, playbooks, conversations, and handoffs
- Host a bi-weekly demo stream for customers and prospects
- Help establish Product Expert team processes and support new teammates over time
Requirements
What you’ll need- Strong, hands-on knowledge of RevenueCat; ability to show how you’ve used the product and explain it in your own words
- Curiosity about the app business and how developers build products, make money, and grow
- Clear, friendly communication; careful listening, useful questions, concise follow-ups, and adaptable explanations
- Practical knowledge of SDKs, APIs, subscriptions, and paywalls
- Ability to recognize when a question needs an engineer and provide useful context
- Commercial judgment about opportunity, timing, and fit
- Ability to manage several conversations, maintain notes and commitments, and follow through
- Ability to work remotely, communicate proactively, ask for help, and work hours overlapping with customers and teammates in the region
- Experience building or shipping an app using RevenueCat, including a side project or Shipaton entry (ideally)
- Experience helping people through support, community participation, teaching, demos, or another customer-facing role (ideally)
- Experience with developer tools, subscriptions, or a product with both self-service and sales-assisted customers (ideally)
- No particular degree, job title, or number of years on the résumé required
Benefits
Comp & perks- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend