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eCommerce Performance Specialist
RevolutionParts. Provide eCommerce platform optimization consulting to automotive dealerships and parts sellers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in eCommerce platform optimization and consulting, particularly within the automotive industry, with a strong focus on increasing sales and enhancing user experience. Proven ability to manage client relationships, analyze performance metrics, and implement effective marketing strategies.
Highest-signal resume keywords
ECommerce Sales ExperienceRevolutionParts Platform ProficiencyAutomobile Industry KnowledgeAccount ManagementDigital Marketing Technologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ECommerce OptimizationWebsite Traffic AnalysisUser Engagement TrackingConversion Rate ImprovementProduct Listing OptimizationData Privacy ManagementAI Tool UtilizationEmail Automation ToolsMarketing Trend ResearchClient Training
Soft Skills
Excellent Communication SkillsStrong Listening SkillsAttention to DetailLeadership AbilitySelf-Starter Motivation
Industry Keywords
Automotive DealershipsAuto Parts DepartmentCustomer SuccessSales CollaborationWebinars and Podcasts
About the role
Key responsibilities & impact- Provide eCommerce platform optimization consulting to automotive dealerships and parts sellers
- Train and enable dealers to maximize the platform and increase sales
- Manage a book of consulting clients throughout the life of each contract
- Propose strategies to increase sales and drive traffic to dealer websites
- Track and analyze website traffic, user engagement, conversion rates, and customer acquisition channels
- Research and implement current marketing trends to improve website performance and user experience
- Train clients to optimize product listings and eCommerce website functionality across available sales channels
- Assist clients and users with challenges, pitfalls, and operational struggles
- Connect users with other RevolutionParts departments for support and GMV growth
- Collaborate with Sales, Customer Success, and Marketing during sales and customer re-engagement activities
- Provide expertise to Sales and Customer Experience team members
- Join calls with customers at risk to provide professional expertise
- Host or support webinars, podcasts, dealer training videos, and marketing campaigns as needed
Requirements
What you’ll need- 5+ years of eCommerce Sales experience
- Experience working in an auto parts department or in the automobile industry is required
- Experience working with auto dealerships
- Experience with the RevolutionParts platform as a user
- Experience managing several accounts at once
- Excellent communication skills, including explaining complex topics in simplified terms to clients
- Strong listening skills
- Strong copywriting and grammar skills
- Attention to detail
- Quick follow-up and response time to client emails, meetings, and internal communications
- Proficiency at updating records and notes of work completed
- Ability to work in a fast-paced environment
- Leadership ability to spearhead projects
- Self-starter who is motivated and eager to take on a challenge
- Responsible use of AI tools, including data privacy, accuracy, and ethical considerations
- Proven examples of using AI to improve outcomes in prior roles
- Knowledge of eCommerce platforms, email automation tools, and digital marketing technologies
Benefits
Comp & perks- Annual bonus
- Career development
- Health benefits
- 401K match
- Parental leave
- Other valuable perks
- Remote work arrangement
- Travel opportunities associated with the role