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RevolutionParts

Project Manager – Professional Services

RevolutionParts

. Serve as the day-to-day point of contact for clients, including OEM and dealer partners, on custom projects .

Posted 11/10/2026full-timeTempe • Arizona • United StatesMid-LevelSenior💰 $97,000 - $142,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client-facing project management within software/SaaS environments, effectively managing stakeholder expectations and delivering projects on time. Proficient in utilizing modern project management tools and methodologies to enhance communication and coordination across teams.

Highest-signal resume keywords
Client-Facing Project ManagementAgile/Scrum MethodologiesChange-Order Process ManagementStakeholder ManagementProficiency with Jira

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project ManagementChange-Order ProcessTechnical Requirements TranslationNegotiationConflict Resolution
Soft Skills
Outstanding Communication SkillsEffective NegotiationStakeholder Management
Tools & Technologies
JiraAsanaMonday.com
Industry Keywords
Software/SaaSProfessional ServicesTechnical ConsultingECommerce PlatformsOEM and Dealer Clients

About the role

Key responsibilities & impact
  • Serve as the day-to-day point of contact for clients, including OEM and dealer partners, on custom projects
  • Run kickoffs, confirm requirements and timelines, lead client status calls, and manage approvals through launch
  • Serve as the central point of contact for incoming customization requests
  • Work with the Solutions Architect to evaluate requests, prioritize and schedule design and technical custom work against team capacity and strategic business goals
  • Escalate priority conflicts to the Manager, Professional Services
  • Defend project scopes, timelines, and deliverables
  • Manage expectations across internal stakeholders and external clients
  • Own the change-order process, document scope changes, and obtain client sign-off on revised cost and timeline
  • Coordinate with Solutions Architecture, backend and frontend development, design, sales, support, and leadership teams
  • Lead status meetings and publish progress updates
  • Identify potential blockers early and maintain transparent communication
  • Refine project management frameworks, intake procedures, and handoff protocols
  • Help build the Professional Services services menu, standardized project plans, and delivery playbooks
  • Track and report on-time delivery, estimated versus actual hours, scope-change rate, and client satisfaction

Requirements

What you’ll need
  • 3–5+ years of client-facing project management experience in a software/SaaS, professional services, or technical consulting environment
  • Demonstrated capability to hold lines on deadlines, manage aggressive stakeholder demands, and make tough trade-off decisions under pressure
  • Experience running a formal change-order process
  • Ability to translate complex technical/coding requirements and design requests between clients, technical developers, and non-technical business partners
  • Outstanding verbal and written communication skills
  • Track record of effective negotiation, conflict resolution, and stakeholder management
  • Proficiency with modern project management tools (e.g., Jira, Asana, Monday.com)
  • Proficiency with agile/scrum methodologies
  • Experience coordinating delivery with offshore or distributed development teams across time zones
  • Proven examples of using AI to improve outcomes in prior roles
  • Preferred: Experience with eCommerce platforms, automotive parts, or OEM and dealer clients

Benefits

Comp & perks
  • Competitive compensation
  • Career development
  • Benefits
  • 401K match
  • Parental leave
  • Many more valuable perks