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Rex Software

Commercial Property Software Consultant

Rex Software

. Own the onboarding experience for new clients from kick off through to go live .

Posted 9/15/2026full-timeBrisbane • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in onboarding clients within the commercial property sector, focusing on tailored training, relationship building, and effective communication. Proficient in managing timelines and deliverables while supporting clients in adopting property management software.

Highest-signal resume keywords
Commercial Property ManagementClient Onboarding ExperienceTraining DeliveryProperty Management SoftwareStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Onboarding ManagementTraining Plan DevelopmentProperty OperationsLease AdministrationTrust AccountingProblem-SolvingTechnology AdoptionData Review CoordinationProcess ImprovementClient Relationship Management
Soft Skills
Strong OrganizationAdaptabilityProactive ApproachBuilding Trusted RelationshipsExcellent Communication
Tools & Technologies
Rex Cirrus8Property Management Software
Industry Keywords
Commercial Real EstateProperty ManagementClient TrainingOnboarding ProcessesStakeholder Communication

About the role

Key responsibilities & impact
  • Own the onboarding experience for new clients from kick off through to go live
  • Learn each client’s commercial property portfolio, processes and ways of working
  • Develop structured training plans tailored to client needs
  • Deliver Rex Cirrus8 training sessions online and in person
  • Help clients apply the platform to day-to-day property management processes
  • Provide ongoing training and guidance to support product adoption
  • Act as a key client contact throughout onboarding
  • Build trusted relationships with commercial property professionals
  • Identify and address training gaps affecting successful adoption
  • Support clients after go live and guide them to self-service resources
  • Manage onboarding timelines, deliverables and milestones
  • Coordinate client kick offs, training and data review sessions
  • Work with the Implementation team to ensure a smooth transition to Rex Cirrus8
  • Communicate progress and expectations with clients and internal stakeholders
  • Contribute ideas to improve onboarding, training resources and processes

Requirements

What you’ll need
  • Experience within commercial real estate or commercial property, ideally in property management, lease administration, trust accounting or property operations
  • Strong understanding of commercial property processes and day-to-day challenges faced by property professionals
  • Confidence working with clients and building trusted professional relationships
  • Excellent communication skills and ability to explain processes or systems clearly
  • Strong organisation and ability to manage multiple clients, priorities and deadlines
  • Confidence learning new technology and systems
  • Strong problem-solving skills and a proactive, adaptable approach
  • Experience with property management software or implementing new systems is highly regarded
  • Ability to deliver training online and in person
  • Ability to coordinate onboarding timelines, deliverables and milestones

Benefits

Comp & perks
  • Flexible hybrid working
  • Collaborative and supportive team
  • Product and implementation expertise development
  • Career development in PropTech
  • Opportunity to make a genuine impact on commercial property technology adoption