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SDR – Pre-Sales Representative
RHF Talentos. Make initial contact with leads received via WhatsApp, Instagram, Google, phone, and other channels .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and a consultative approach to engage leads across various channels. Proficient in CRM systems and skilled in qualifying contacts and scheduling appointments to support sales efforts.
Highest-signal resume keywords
Customer Service ExperienceCRM Systems KnowledgeLead QualificationAppointment SchedulingSales Funnel Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead QualificationCRM SystemsSales TechniquesProspectingTelemarketing
Soft Skills
Strong Communication SkillsOrganizationAgilityActive ListeningResults-Oriented
Tools & Technologies
WhatsAppSocial MediaDigital ToolsPhone Communication
Industry Keywords
Interior DesignFurnitureArchitectureConstructionHigh-End Products
About the role
Key responsibilities & impact- Make initial contact with leads received via WhatsApp, Instagram, Google, phone, and other channels
- Respond to leads promptly, courteously, and using a consultative approach
- Identify their profile, needs, purchasing timeline, and buying potential
- Qualify contacts and record them in the CRM
- Conduct follow-ups and reactivate inactive leads and customers
- Schedule appointments with sales representatives
- Forward qualified opportunities to the sales team
- Track performance indicators and support prospecting campaigns
- Meet targets for contacts, qualification, and appointment scheduling
Requirements
What you’ll need- High school diploma
- At least 6 months of experience in customer service, telemarketing, pre-sales, or sales
- Strong verbal and written communication skills
- Agility, organization, and discipline in conducting follow-ups
- Familiarity with WhatsApp, phone communication, social media, and digital tools
- Experience as an SDR, in pre-sales, or commercial customer service is a plus
- Knowledge of CRM systems and sales funnels is a plus
- Experience in the interior design, furniture, architecture, construction, or high-end products sectors is a plus
- Knowledge of prospecting, sales, or negotiation techniques is a plus
- Proactive, communicative, organized, persistent, and results-oriented profile
- Ability to work well as part of a team, active listening skills, and a sense of urgency
Benefits
Comp & perks- Remote work
- Independent Contractor (PJ)