Field Services Enablement Specialist, Technical Consulting

Ridgeline

. Serve as the primary subject matter expert for Ridgeline's technical implementation methodology, including API integrations, ETL workflows, data migrations, and system-to-system connectivity .

Posted 11/6/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in API Integrations, ETL Workflows, and Enterprise SaaS Implementations, with a focus on developing and standardizing implementation methodologies. Proven ability to mentor and enable consulting partners while driving process improvements and ensuring high-quality delivery standards.

Highest-signal resume keywords

API-Based IntegrationsETL ConceptsEnterprise SaaS ImplementationsPython or Java ProficiencyImplementation Methodologies Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API IntegrationsETL WorkflowsEnterprise Integration ArchitecturesB2B Software ImplementationImplementation MethodologiesTechnical Design DecisionsProcess ImprovementsChange ManagementMentoring ConsultantsTraining Programs

Soft Skills

Excellent Written CommunicationVerbal Communication SkillsProblem SolvingAttention to DetailCuriosity

Tools & Technologies

REST APIsWorkatoMuleSoftJIRAConfluenceGitHubSlack

Industry Keywords

Investment ManagementFinancial ServicesPartner EnablementConsulting PartnersImplementation Standards

Tech Stack

Tools & technologies

ETLJavaPython

About the role

Key responsibilities & impact

Serve as the primary subject matter expert for Ridgeline's technical implementation methodology, including API integrations, ETL workflows, data migrations, and system-to-system connectivity
Partner with Product Management to translate new product capabilities and customer feedback into scalable implementation standards and best practices
Define, document, and continuously improve standardized implementation methodologies for technical integration workstreams across customer engagements
Build and maintain a delivery assurance framework ensuring partner-led implementations meet Ridgeline's quality standards
Enable and support third-party consulting partners through onboarding, training, office hours, documentation, and structured shadowing
Develop and own technical learning paths and curriculum for Ridgeline Academy
Provide strategic guidance for complex customer implementations and technical design decisions
Collaborate with consulting teams, sales teams, and implementation partners to design scalable integration solutions for investment management organizations
Identify implementation inefficiencies, drive process improvements, and lead change management efforts
Capture implementation and partner feedback to influence product enhancements, tooling, and delivery methodologies
Build scalable partner enablement frameworks to reduce partner ramp time
Share knowledge, mentor consultants, and promote ownership, transparency, and continuous improvement

Requirements

What you’ll need

Must be work authorized in the United States without the need for employer sponsorship
5+ years of experience implementing enterprise SaaS solutions with a strong emphasis on technical integrations
Experience implementing B2B software, ideally within the investment management or financial services industry
Deep understanding of API-based integrations, ETL concepts, system-to-system integrations, and enterprise integration architectures
Working knowledge of Python or Java used within implementation or integration environments
Experience building, standardizing, or improving implementation methodologies across multiple customer engagements
Demonstrated experience enabling, mentoring, onboarding, or training consultants, partners, or customer-facing teams
Ability to influence and drive adoption of new implementation standards without direct management authority
Strong consulting presence with excellent written and verbal communication skills and the ability to explain complex technical concepts to both technical and non-technical audiences
Experience partnering with Product Management to influence product direction through implementation insights and customer feedback
Strong curiosity, attention to detail, and passion for continuously improving implementation quality and operational efficiency
Willingness to learn about cutting-edge technologies while cultivating expertise in a business domain
An aptitude for problem solving and clear communication in fast-paced environments
Serious interest in having fun at work
Bonus: Experience implementing investment management platforms or front-, middle-, and back-office investment workflows
Bonus: Familiarity with vendors and integration patterns commonly used within the investment management industry
Bonus: Experience with REST APIs, Workato, MuleSoft, or similar enterprise integration platforms
Bonus: Experience building learning programs, certification content, or enablement curriculum
Bonus: Experience leading partner enablement or consulting partner ecosystems
Bonus: Familiarity with Agile development methodologies and tools such as JIRA, Confluence, GitHub, and Slack

Benefits

Comp & perks

Company Stock Plan, subject to the applicable Stock Option Agreement
Unlimited vacation
Educational reimbursements
Wellness reimbursements
$0 cost employee insurance plans
Opportunities for career advancement
Opportunity to make an impact on the product