Account Executive

Rightway

. Manage overall relationships with assigned PBM clients, including client touchbases, contract deliverables, inquiry logs, escalations, and client satisfaction .

Posted 11/2/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $125,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in pharmacy operations and client management, with a strong focus on communication, problem-solving, and project leadership. Proficient in managing client relationships and delivering operational enhancements while ensuring compliance with contractual obligations.

Highest-signal resume keywords

Pharmacy Operations ExperienceClient Management SkillsConsultative Presentation SkillsProject LeadershipProblem-Solving Ability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Pharmacy Benefit KnowledgeDetail-OrientedContractual Obligation TrackingOperational EnhancementsClient Requirement Gathering

Soft Skills

Excellent Communication SkillsOrganizational SkillsStakeholder CollaborationCreative Problem-SolvingAbility to Manage Change

Tools & Technologies

ExcelGoogle SheetsPowerPointGoogle Slides

Industry Keywords

Client TouchbasesBusiness ReviewsImplementation Team CollaborationEmployee Education ForumsIssue Trend Identification

About the role

Key responsibilities & impact

Manage overall relationships with assigned PBM clients, including client touchbases, contract deliverables, inquiry logs, escalations, and client satisfaction
Maintain regular contact with clients, client representatives, and internal account-team members regarding pharmacy operations
Serve as initial point of contact for day-to-day operational inquiries
Lead and facilitate client meetings, including quarterly and annual business reviews
Partner with the Implementation Team during new client implementations
Gather client requirements for annual open enrollment, including benefit changes and customized requirements
Participate in client webinars, training, and employee education forums
Identify issue trends and coordinate preventative measures with operations and vendor partners
Ensure requirements and deliverables are completed accurately and on time
Track issues and risks related to contractual obligations
Support standardization across accounts and implement production and operational enhancements
Support Rightway partners by interpreting plan design and resolving inquiries, claims, benefit, and enrollment issues
Monitor industry trends and provide clients with insights and recommendations

Requirements

What you’ll need

Bachelor’s Degree Required; Master’s Degree preferred
5-8 years in pharmacy operations
Remote or Dallas, TX
Detail-oriented
Consultative and presentation skills
Excellent communication and organization skills
Ability to bring stakeholders together to identify solutions to challenges
Solid client management skills
Pharmacy benefit knowledge
Effective and creative problem-solving
Ability to prioritize and manage through change
Ability to lead projects and influence others without direct reporting-line ownership
Basic knowledge of Excel and Google Sheets
Basic knowledge of PowerPoint and Google Slides

Benefits

Comp & perks

Bonus
Equity
Travel to client sites for Open Enrollment or Benefit Fairs may be required