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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy network management, including contracting, credentialing, and claims adjudication, while effectively communicating with pharmacy partners and managing data across multiple systems.
Highest-signal resume keywords
Pharmacy Benefits ExperiencePBM Operations KnowledgeClaims AdjudicationPTCB CertificationNetwork Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pharmacy Network ContractingCredentialingClaims AdjudicationData ManagementReport Development
Soft Skills
Attention to DetailExcellent Communication SkillsService-First ApproachInitiativePersistence
Tools & Technologies
NCPDP DatabasePBM PlatformsMicrosoft WordMicrosoft ExcelGoogle Sheets
Certifications & Qualifications
PTCB CertificationState License
Industry Keywords
Pharmacy NetworkHealthcare RoleRegulatory RequirementsNetwork AdequacyRetail Pharmacies
About the role
Key responsibilities & impact- Maintains and audits pharmacy network directories, contracts, and credentialing records for accuracy and compliance
- Obtains applicable licenses and certificates of insurance from pharmacies
- Verifies eligibility through the NCPDP database and federal and state sources, including OIG, GSA, and SAM
- Coordinates onboarding, terminations, and status changes for retail, mail-order, and specialty pharmacies
- Serves as a day-to-day point of contact for network pharmacies, resolving claims, enrollment, and access issues
- Partners with claims and clinical teams to troubleshoot pharmacy-level adjudication and payment issues
- Supports the benefit and navigation team with network-related issues
- Develops and delivers ad hoc network reports for clients
- Helps document and continuously improve network operations processes
Requirements
What you’ll need- 2+ years of experience in pharmacy benefits, PBM operations, network management, or a related healthcare role
- Working knowledge of pharmacy network contracting, credentialing, or claims adjudication
- Ability to work independently, with strong attention to detail and comfort managing data across multiple systems
- Excellent written and verbal communication skills, with a service-first approach to pharmacy partners
- Proven track record in fast-paced environments, managing multiple priorities simultaneously and bringing the initiative and persistence needed to drive outreach to pharmacy providers and close out contracts and tasks
- Intermediate Proficiency in Word, Excel or Google Sheets; experience with PBM or claims platforms is a plus
- Familiarity with PBM regulatory and network adequacy requirements
- Background working directly with retail, mail-order, or specialty pharmacies
- PTCB certification (or state license)
Benefits
Comp & perks- Bonus
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