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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing workers' compensation programs, including statutory and litigated claims, while ensuring compliance with Western Australian legislation and regulatory requirements. Capable of providing strategic consultation and technical advice to enhance governance, risk management, and operational effectiveness.
Highest-signal resume keywords
Workers' Compensation Legislation KnowledgeClaims Management ExperienceFinancial and Risk AcumenStakeholder Engagement and NegotiationProgram Governance and Oversight
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisLitigation StrategyReturn-to-Work StrategyIncident ReviewWork-Relatedness Assessment
Soft Skills
InfluencingNegotiationCommunicationCoaching
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft PowerPoint
Certifications & Qualifications
Professional Qualification in Workers' CompensationInsurance CertificationLaw DegreeFinance QualificationHuman Resources Certification
Industry Keywords
Workers' Compensation InsuranceStatutory ClaimsLitigated ClaimsInsurance BrokingRegulatory Compliance
About the role
Key responsibilities & impact- Provide strategic consultation, technical advice and advocacy on workers’ compensation matters across Western Australia and the Northern Territory
- Oversee statutory, litigated and common law claims, including compensability, liability, appeals, litigation, settlement and sustainable return-to-work strategy
- Coordinate insurers, legal counsel, medical advisers and internal stakeholders on complex, high-risk and contested matters
- Support formal dispute proceedings where required
- Lead governance and commercial oversight of the workers’ compensation insurance program, including renewals, placement, program structure, coverage and claims performance
- Manage insurer, broker, legal and other service-provider relationships
- Analyse claims experience, disability causation and duration, cost drivers and emerging risks
- Provide recommendations balancing legislative obligations, employee outcomes and business risk
- Lead and support investigations, incident reviews and work-relatedness assessments
- Improve workers’ compensation capability, governance, systems and processes through reporting, technical guidance, coaching and contribution to regional and global communities of practice
- Partner with operational and functional leaders, insurers, brokers, legal providers and other external partners
Requirements
What you’ll need- Commitment to the safety and wellbeing of yourself and your team
- Strong working knowledge of Western Australian workers’ compensation legislation, regulatory requirements, systems and industry practice
- Ability to translate complex matters into practical, evidence-based recommendations
- Demonstrated experience managing or overseeing complex statutory, litigated and common law workers’ compensation matters, including liability, appeals, litigation and settlement strategy
- Demonstrated experience supporting or managing workers’ compensation insurance programs, including renewals, placement, insurer and broker engagement, governance and commercial considerations
- Strong financial and risk acumen, including understanding how claims performance, insurance arrangements, program cost and business risk interact
- Demonstrated ability to influence and negotiate with operational leaders, human resources, health and safety, legal, finance, insurers, brokers and service providers
- Professional background or qualification in workers’ compensation, insurance, insurance broking, law, finance, human resources, health and safety, or a related discipline, or equivalent practical experience
- Experience contributing to investigations, incident reviews, work-relatedness assessments, conciliations, arbitrations, mediations or court proceedings
- Confidence using Microsoft Excel, Word, Outlook and PowerPoint
Benefits
Comp & perks- Competitive base salary with annual incentive program
- Comprehensive medical benefits including subsidised private health insurance
- Attractive share ownership plan
- Career development & education assistance
- Flexible working arrangements
- Ongoing access to family-friendly health and medical wellbeing support
- Exclusive employee discounts (banking, accommodation, cars, retail and more)