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Rise

Professional Services Engineer

Rise

. Own technical and operational issues end-to-end .

Posted 10/14/2026full-timeTel Aviv • IsraelMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong technical and troubleshooting skills with a focus on SQL, APIs, and web technologies. Capable of managing multiple priorities while effectively communicating with customers and stakeholders.

Highest-signal resume keywords
Technical OwnershipSQL ProficiencyAPI UnderstandingTroubleshooting SkillsStrong Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SQLAPIsHTTPWeb TechnologiesData AnalysisTroubleshootingSystem FlowsAutomation DevelopmentIncident ManagementProcess Improvement
Soft Skills
Strong CommunicationAccountabilityIndependenceCustomer EngagementTask Management
Industry Keywords
Professional ServicesOperationsTechnical SupportCustomer SuccessR&D Collaboration

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Own technical and operational issues end-to-end
  • Troubleshoot complex issues and identify root causes using logs, data, APIs, and system flows
  • Understand customer needs and provide practical solutions
  • Lead technical and business discussions with customers and internal stakeholders
  • Work closely with R&D, Product, Data, and Customer Success
  • Build tools, automations, and custom solutions when needed
  • Contribute to team knowledge, processes, and ongoing improvements
  • Participate in the team’s on-call rotation and take ownership during incidents

Requirements

What you’ll need
  • 5+ years of Professional Services / Operations or equivalent experience
  • Strong technical and troubleshooting skills
  • Strong SQL skills and experience working with data
  • Strong understanding of APIs, HTTP, web technologies, and Internet protocols
  • Ability to investigate complex issues independently
  • Strong ownership and accountability
  • Ability to manage multiple tasks and priorities
  • Strong communication skills and confidence working with customers
  • Strong written and verbal English

Benefits

Comp & perks
  • No benefits or compensation extras specified