FFC Unit Supervisor

Rising Ground

. Provide strategic direction, clinical insight, and administrative instruction to case planning staff .

Posted 11/7/2026full-timeThe Bronx • New York • United StatesJuniorMid-Level💰 $76,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case planning and compliance with ACS and New York State DSS regulations, while providing strategic direction and mentorship to staff. Proficient in bilingual communication and knowledgeable in the Connections system to support family reunification and permanency planning.

Highest-signal resume keywords

MSW Or MS/MA In Human Services2-3 Years Post Master's ExperienceBilingual (English/Spanish)Knowledge Of ConnectionsCompliance With ACS And NYS DSS Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Good Verbal Communication SkillsGood Written Communication Skills

Tools & Technologies

Connections

Industry Keywords

Case PlanningFamily Team ConferencesPermanency PlanningReunificationAdoptionIndependent LivingMandated DocumentationEmergency Handling

About the role

Key responsibilities & impact

Provide strategic direction, clinical insight, and administrative instruction to case planning staff
Mentor and supervise assigned staff weekly
Ensure compliance with ACS and New York State DSS regulations
Oversee delivery of services supporting reunification, adoption, or independent living
Champion concurrent and early permanency planning using a family-to-family approach
Ensure timely submission of mandated documentation
Monitor and participate in Family Team Conferences
Observe workers’ relationships with clients and other systems
Review progress notes, casework contacts, FASP’s, Permanency Hearing Reports, and agency-submitted materials monthly
Conduct monthly unit meetings with case planners
Attend managers’ meetings and in-service training
Handle emergencies for case planners and other supervisors
Perform other related duties as assigned

Requirements

What you’ll need

MSW or MS/MA in other related human service field
2-3 years post master’s experience
Good verbal and written communication skills
Bilingual (English/Spanish)
Good communication and writing skills
Computer proficient
Knowledge of Connections
Authorized to work in the U.S.
Ability to work in-person in New York City (NYC)
Ability to travel to other Rising Ground Sites (if required)

Benefits

Comp & perks

Health, dental, and vision insurance
401(k) with company match
PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days)
Remote / flexible work options