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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in inside sales and customer relationship management, with a strong focus on lead generation, consultative selling, and collaboration with sales teams. Proficient in utilizing CRM systems to track customer interactions and sales opportunities while adhering to safety protocols.
Highest-signal resume keywords
Inside Sales ExperienceCRM ProficiencyConsultative Selling ApproachStrong Communication SkillsBilingual Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead GenerationSales ClosingCustomer Relationship ManagementSales Metrics AnalysisMultitaskingDemand GenerationUpsellingCross-SellingSafety ComplianceSales Engagement Tools
Soft Skills
Collaborative MindsetTeam-OrientedCustomer Service OrientationPrioritization SkillsFast-Paced Adaptability
Tools & Technologies
CRM SystemsSales Engagement Tools
Certifications & Qualifications
Associate's DegreeBachelor's Degree
Industry Keywords
Industrial SalesDistribution SalesSafety PoliciesOSHA CompliancePersonal Protective Equipment
About the role
Key responsibilities & impact- Generate and qualify inbound and outbound leads and sales opportunities
- Support quote development and follow-up for Territory Representatives
- Manage smaller and transactional customer relationships directly, taking sales to close where appropriate
- Maintain accurate records of leads, opportunities, and customer activity in the CRM system
- Respond promptly to customer inquiries via phone and digital channels
- Partner with Territory Representatives to hand off qualified opportunities and provide status updates
- Support marketing campaign follow-up and demand-generation activities
- Identify upsell and cross-sell opportunities during customer interactions
- Contribute to regional Inside Sales performance metrics, including response time and conversion rate
- Support and promote a culture of safety
- Report hazards, near misses, and incidents promptly
Requirements
What you’ll need- Associate's or Bachelor's degree preferred, or an equivalent combination of education and experience
- 1-2+ years of inside sales, customer service, or call center sales experience
- Strong phone and digital communication skills
- Proficiency with CRM systems
- Ability to multitask and prioritize in a fast-paced environment
- Consultative, needs-based selling approach
- Collaborative, team-oriented mindset
- Ability to meet customer site access and safety requirements, if applicable
- Ability to pass background check
- Eligibility to work in the United States
- Experience in industrial or distribution sales preferred
- Experience with CRM and sales engagement tools preferred
- Bilingual Spanish a plus, depending on region
- Experience supporting a field sales team preferred
- Follow all Company and OSHA safety policies and procedures
- Proper use of required personal protective equipment (PPE)
Benefits
Comp & perks- Comprehensive medical, dental, and vision coverage
- Life and disability insurance
- Robust well-being program with an opportunity to receive an extra day off and more
- Retirement savings program with 401(k), company match, and profit sharing
- Paid holidays
- Vacation time
- Personal/sick days each year