Inside Sales Representative

Rite-Hite

. Generate and qualify inbound and outbound leads and sales opportunities .

Posted 11/6/2026full-timeUnited StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in inside sales and customer relationship management, with a strong focus on lead generation, consultative selling, and collaboration with sales teams. Proficient in CRM systems and committed to maintaining safety standards in customer interactions.

Highest-signal resume keywords

Inside Sales ExperienceCRM ProficiencyConsultative Selling ApproachStrong Communication SkillsBilingual (Spanish)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lead GenerationSales ClosingCustomer Relationship ManagementSales Metrics AnalysisMultitaskingPrioritizationDemand GenerationUpsellingCross-SellingSafety Compliance

Soft Skills

Collaborative MindsetTeam-OrientedCustomer Service OrientationPrompt Response to InquiriesAdaptability

Tools & Technologies

CRM SystemsSales Engagement Tools

Certifications & Qualifications

Associate's DegreeBachelor's Degree

Industry Keywords

Industrial SalesDistribution SalesSafety PoliciesOSHA ComplianceField Sales Support

About the role

Key responsibilities & impact

Generate and qualify inbound and outbound leads and sales opportunities
Support quote development and follow-up for Territory Representatives
Manage smaller and transactional customer relationships directly, taking sales to close where appropriate
Maintain accurate records of leads, opportunities, and customer activity in the CRM system
Respond promptly to customer inquiries via phone and digital channels
Partner with Territory Representatives to hand off qualified opportunities and provide status updates
Support marketing campaign follow-up and demand-generation activities
Identify upsell and cross-sell opportunities during customer interactions
Contribute to regional Inside Sales performance metrics, including response time and conversion rate
Support and promote a culture of safety
Follow Company and OSHA safety policies and procedures
Properly use required personal protective equipment and report hazards, near misses, and incidents promptly
Report to the Inside Sales Manager and partner with Territory Representatives and Field Support

Requirements

What you’ll need

Associate's or Bachelor's degree preferred, or an equivalent combination of education and experience
1-2+ years of inside sales, customer service, or call center sales experience
Strong phone and digital communication skills
Proficiency with CRM systems
Ability to multitask and prioritize in a fast-paced environment
Consultative, needs-based selling approach
Collaborative, team-oriented mindset
Ability to meet customer site access and safety requirements, if applicable
Ability to pass background check
Eligibility to work in the United States
Experience in industrial or distribution sales preferred
Experience with CRM and sales engagement tools preferred
Bilingual (Spanish) a plus, depending on region
Experience supporting a field sales team preferred

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
Life and disability insurance
Robust well-being program with an opportunity to receive an extra day off and more
Retirement savings program with 401(k), company match, and profit sharing
Paid holidays
Vacation time
Personal/sick days