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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in generating and qualifying leads, managing customer relationships, and utilizing CRM systems to track sales activities. Proficient in consultative selling and supporting marketing initiatives to drive demand generation.
Highest-signal resume keywords
Inside Sales ExperienceCRM ProficiencyConsultative Selling ApproachStrong Communication SkillsBilingual Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead GenerationSales ClosingCustomer Relationship ManagementSales Opportunity QualificationDemand Generation
Soft Skills
MultitaskingTeam CollaborationCustomer Service Orientation
Tools & Technologies
CRM SystemsSales Engagement Tools
Certifications & Qualifications
Associate's DegreeBachelor's Degree
Industry Keywords
Industrial SalesDistribution SalesSafety PoliciesOSHA Compliance
About the role
Key responsibilities & impact- Generate and qualify inbound and outbound leads and sales opportunities
- Support quote development and follow-up for Territory Representatives
- Manage smaller and transactional customer relationships directly, taking sales to close where appropriate
- Maintain accurate records of leads, opportunities, and customer activity in the CRM system
- Respond promptly to customer inquiries via phone and digital channels
- Partner with Territory Representatives to hand off qualified opportunities and provide status updates
- Support marketing campaign follow-up and demand-generation activities
- Identify upsell and cross-sell opportunities during customer interactions
- Contribute to regional Inside Sales performance metrics, including response time and conversion rate
- Support and promote a culture of safety
- Follow Company and OSHA safety policies and procedures
- Properly use required personal protective equipment and report hazards, near misses, and incidents promptly
Requirements
What you’ll need- Associate's or Bachelor's degree preferred, or an equivalent combination of education and experience
- 1-2+ years of inside sales, customer service, or call center sales experience
- Strong phone and digital communication skills
- Proficiency with CRM systems
- Ability to multitask and prioritize in a fast-paced environment
- Consultative, needs-based selling approach
- Collaborative, team-oriented mindset
- Ability to meet customer site access and safety requirements, if applicable
- Ability to pass background check
- Eligibility to work in the United States
- Bilingual Spanish is a plus, depending on region
- Experience in industrial or distribution sales preferred
- Experience with CRM and sales engagement tools preferred
- Experience supporting a field sales team preferred
Benefits
Comp & perks- Comprehensive medical, dental, and vision coverage
- Life and disability insurance
- Robust well-being program with an opportunity to receive an extra day off and more
- 401(k) retirement savings program
- Company match
- Profit sharing
- Paid holidays
- Vacation time
- Personal/sick days each year