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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong inside sales capabilities with a consultative, needs-based selling approach, proficient in CRM systems and effective communication. Ability to manage customer relationships and support sales teams while adhering to safety protocols.
Highest-signal resume keywords
Inside Sales ExperienceCRM ProficiencyConsultative SellingBilingual SpanishCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inside SalesCustomer ServiceSales Engagement ToolsLead GenerationQuote DevelopmentSales ClosingMultitaskingPrioritizationResponse Time ManagementConversion Rate Improvement
Soft Skills
Strong Communication SkillsCollaborative MindsetTeam-Oriented Approach
Tools & Technologies
CRM Systems
Industry Keywords
Industrial SalesDistribution SalesSafety PoliciesOSHA CompliancePersonal Protective Equipment
About the role
Key responsibilities & impact- Generate and qualify inbound and outbound leads and sales opportunities
- Support quote development and follow-up for Territory Representatives
- Manage smaller and transactional customer relationships directly, taking sales to close where appropriate
- Maintain accurate records of leads, opportunities, and customer activity in the CRM system
- Respond promptly to customer inquiries via phone and digital channels
- Partner with Territory Representatives to hand off qualified opportunities and provide status updates
- Support marketing campaign follow-up and demand-generation activities
- Identify upsell and cross-sell opportunities during customer interactions
- Contribute to regional Inside Sales performance metrics, including response time and conversion rate
- Support and promote a culture of safety
- Report hazards, near misses, and incidents promptly
- Report to the Inside Sales Manager and partner with Territory Representatives and Field Support
Requirements
What you’ll need- Associate's or Bachelor's degree preferred, or an equivalent combination of education and experience
- 1-2+ years of inside sales, customer service, or call center sales experience
- Strong phone and digital communication skills
- Proficiency with CRM systems
- Ability to multitask and prioritize in a fast-paced environment
- Consultative, needs-based selling approach
- Collaborative, team-oriented mindset
- Experience in industrial or distribution sales preferred
- Experience with CRM and sales engagement tools preferred
- Bilingual Spanish is a plus, depending on region
- Experience supporting a field sales team preferred
- Ability to meet customer site access and safety requirements, if applicable
- Ability to pass background check
- Eligibility to work in the United States
- Follow Company and OSHA safety policies and procedures
- Proper use of required personal protective equipment (PPE)
Benefits
Comp & perks- Comprehensive medical, dental, and vision coverage
- Life and disability insurance
- Robust well-being program with an opportunity to receive an extra day off and more
- 401(k) retirement savings program
- Company 401(k) match
- Profit sharing
- Paid holidays
- Vacation time
- Personal/sick days