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Quality and Training Analyst
Riva Scientific. Review files accurately and consistently across high volumes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in quality analysis within the insurance sector, particularly in workers compensation, while effectively managing multiple priorities and communicating findings clearly. Proficient in utilizing project management and documentation tools to enhance workflow and collaboration across departments.
Highest-signal resume keywords
Quality AnalysisWorkers Compensation KnowledgeProject Management ToolsDocumentation PlatformsClear Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality AnalysisWorkers Compensation KnowledgeInsurance KnowledgeAttention to DetailFile ReviewDocumentationFeedback Provision
Soft Skills
Constructive FeedbackCommunication SkillsAbility to Manage Priorities
Tools & Technologies
JiraConfluenceSlackTeams
Industry Keywords
InsuranceUnderwritingPremium Audit
About the role
Key responsibilities & impact- Review files accurately and consistently across high volumes
- Conduct quality analysis related to insurance processes
- Document findings
- Provide constructive and straightforward feedback
- Manage work across multiple departments and shifting priorities
- Communicate through internal chat platforms
- Use project management, workflow, and documentation tools
Requirements
What you’ll need- 5+ years of experience
- 3+ years of related professional experience, such as working in an insurance quality analyst, underwriting, or premium audit role
- Comprehensive knowledge of workers compensation in multiple states
- General insurance knowledge
- Strong attention to detail and ability to review files accurately and consistently across high volumes
- Clear written and verbal communication skills
- Ability to document findings and provide feedback in a constructive and straightforward way
- Comfort managing work across multiple departments and shifting priorities simultaneously
- Experience with project management or workflow tools such as Jira, preferred
- Experience with documentation platforms such as Confluence, preferred
- Experience communicating in internal chat platforms such as Slack or Teams