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Senior Solutions Engineer
Riverbed Technology. Act as a trusted technical advisor for enterprise customers throughout the sales cycle .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Digital Employee Experience (DEX) and the ability to translate technical insights into value-based solution architectures. Proficient in engaging with both technical audiences and C-level stakeholders while delivering compelling narratives that link technical capabilities to measurable business impact.
Highest-signal resume keywords
Solutions Engineering ExperienceDigital Employee Experience ExpertiseEnterprise IT Environments KnowledgeConsultative MindsetFluency in German and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
DEXEnd User Experience MonitoringNetwork Performance SolutionsObservability PlatformsPerformance Monitoring SolutionsHybrid/Cloud ArchitecturesTechnical Solution ArchitectureRFI/RFP SupportProduct DemonstrationsOutcome Validation
Soft Skills
Strong Consultative MindsetExcellent StorytellingCommunication SkillsCollaborative Team PlayerProactive Mindset
Tools & Technologies
Riverbed IQNPM+ITSMEndpoint Management
Industry Keywords
Enterprise IT ConsultingTechnical Pre-SalesDigital Workplace TechnologiesCustomer-FocusedComplex Enterprise Environments
Tech Stack
Tools & technologiesCloudITSM
About the role
Key responsibilities & impact- Act as a trusted technical advisor for enterprise customers throughout the sales cycle
- Partner closely with Sales to jointly own account and opportunity strategy, opportunity qualification, and technical wins
- Lead with Digital Employee Experience expertise, articulating value around productivity, experience, and IT effectiveness
- Position DEX, NPM+ and Riverbed IQ as core pillars of Riverbed’s platform value
- Build deep working knowledge across the full Riverbed portfolio, including network performance and observability solutions
- Conduct structured discovery sessions to uncover technical challenges and business outcomes
- Translate customer pains into value-based solution architectures
- Build compelling narratives linking technical capabilities to measurable business impact
- Deliver product demonstrations, workshops, and executive briefings
- Lead Proof of Value and pilot engagements from definition through execution and outcome validation
- Present results and recommendations to technical and executive audiences
- Support RFIs/RFPs with technical and architectural input
- Contribute to internal enablement, knowledge sharing, and best practices within the SE team
Requirements
What you’ll need- Several years of experience in Solutions Engineering, Technical Pre-Sales, or Enterprise IT Consulting
- Hands-on experience in DEX/EUEM/End User Experience Monitoring or adjacent digital workplace technologies
- Strong understanding of enterprise IT environments, including endpoints, applications, networks, and hybrid/cloud architectures
- Familiarity with observability platforms, ITSM, endpoint management, or performance monitoring solutions
- Ability to quickly learn and adopt a broad enterprise platform beyond your core specialisation
- Strong consultative mindset with the ability to connect technical insights to business outcomes
- Comfortable engaging with both deep technical audiences and C-level stakeholders
- Confident presenter with excellent storytelling and communication skills
- Collaborative team player with a proactive, self-driven mindset
- Structured, reliable, and customer-focused in complex enterprise environments
- Fluency in German and English
- Ability to travel up to ~40%
Benefits
Comp & perks- Flexible workplace policies
- Employee resource groups
- Learning and development resources
- Career progression pathways
- Community engagement initiatives
- Global employee wellness programs supporting physical, emotional, and financial well-being