Solutions Engineer

Riverbed Technology

. Jointly own strategic enterprise accounts with the sales counterpart .

Posted 10/6/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical pre-sales for enterprise accounts, focusing on Digital Employee Experience and observability solutions. Proven ability to lead complex sales cycles, engage with key stakeholders, and deliver impactful technical presentations.

Highest-signal resume keywords

Technical Pre-Sales ExperienceDigital Employee Experience (DEX)End User Experience Monitoring (EUEM)Complex Technical Sales CyclesPresentation and Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Sales ProcessSolution DesignProof-of-Concept (POC)Proof-of-Value (POV)Application PerformanceCloud InfrastructureIT OperationsNetworkingObservabilityITSM/Service Desk

Soft Skills

Strong Communication SkillsEngagement with Stakeholders

Industry Keywords

Enterprise AccountsStrategic AccountsSales CyclesDigital Experience Monitoring (DEM)Technical ValidationCompetitive Positioning

Tech Stack

Tools & technologies

CloudITSM

About the role

Key responsibilities & impact

Jointly own strategic enterprise accounts with the sales counterpart
Develop account strategy, identify opportunities, engage key stakeholders, and drive complex sales cycles
Lead the technical sales process from discovery through technical close
Deliver technical presentations, demonstrations, architecture discussions, workshops, and proof-of-concept/proof-of-value engagements
Advise customers on Digital Employee Experience and Unified Observability
Help customers improve visibility and performance across endpoints, applications, networks, and hybrid environments
Translate technical challenges into measurable business value
Expand Riverbed’s presence in large enterprise accounts by identifying new use cases, technical champions, executive sponsors, business units, and adoption opportunities
Partner with Sales, Product, Professional Services, Channel, and other technical resources
Develop differentiated solutions and drive successful customer outcomes

Requirements

What you’ll need

North Carolina or Texas strongly preferred; candidates elsewhere in the Eastern Time Zone may be considered
30%–40% travel depending on customer requirements
Experienced enterprise Solutions Engineer with a strong track record in technical pre-sales supporting large, complex enterprise or strategic accounts
Deep knowledge of Digital Employee Experience (DEX), End User Experience Monitoring (EUEM), Digital Experience Monitoring (DEM), or closely related technologies
Proven experience jointly owning accounts and sales cycles with enterprise Account Executives
Strong command of complex technical sales cycles, including discovery, solution design, demonstrations, POCs/POVs, technical validation, competitive positioning, and technical close
Broad technical understanding across endpoint/EUC technologies, application performance, observability, networking, cloud infrastructure, IT Operations, and ITSM/Service Desk environments
Strong presentation and communication skills
Ability to engage credibly with engineers, architects, senior IT stakeholders, and executive stakeholders

Benefits

Comp & perks

Flexible workplace policies
Employee resource groups
Learning and development resources
Career progression pathways
Community engagement initiatives
Global employee wellness programs supporting physical, emotional, and financial well-being
Base salary plus commissions