Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Riveron

Customer Success Manager

Riveron

. Lead post-sale engagement, retention, and growth of customers in partnership with Sales and Advisory teams .

Posted 10/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $135,000 - $175,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer success management, focusing on account growth, retention, and customer satisfaction. Proficient in leading technical conversations and providing strategic insights to enhance compliance and cybersecurity solutions.

Highest-signal resume keywords
Customer Success ManagementAccount Growth StrategiesAnalytical SkillsTechnical Account ManagementExecutive Presence

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business AnalyticsCustomer EngagementCase Study DevelopmentTechnical Solution AdvocacyCompliance Understanding
Soft Skills
PersuasionProblem SolvingFlexibilitySelf-MotivationPresentation Skills
Industry Keywords
Customer RetentionStakeholder EngagementHigh-Growth EnvironmentCustomer FeedbackCybersecurity Solutions

Tech Stack

Tools & technologies
Cyber Security

About the role

Key responsibilities & impact
  • Lead post-sale engagement, retention, and growth of customers in partnership with Sales and Advisory teams
  • Support account expansion by identifying opportunities and driving business outcomes
  • Collect and articulate customer use cases, case studies, and testimonials
  • Develop business reviews and analytics reports for customers
  • Share customer feedback and insights with internal stakeholders
  • Drive account health, including engagement, articulated return on investment, renewals, growth, referrals, and customer satisfaction
  • Serve as a trusted advisor and help customers maximize the value of Riveron’s services
  • Advocate for customer needs and provide feedback shaping compliance, privacy, and cybersecurity solutions

Requirements

What you’ll need
  • 4+ years of experience in a client-facing role, ideally customer success, managing relationships with fast-paced organizations with a technical product or service offering
  • Sophisticated business sense and understanding of customers’ compliance journeys
  • Ability to lead technical conversations and persuade others to take action based on requirements and solution value
  • Strong analytical skills and operating rigor
  • Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
  • History of success as a consultant, pre-sales, technical account management, or equivalent
  • Experience handling difficult customers or situations and demonstrating resolutions
  • Motivation and flexibility to work well in a high-growth environment where things change quickly
  • Self-motivated and comfortable working remotely and asynchronously
  • Legally authorized to work in the United States

Benefits

Comp & perks
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • PTO
  • Flexible work arrangements
  • Progressive benefits
  • Mentorship
  • Well-being support