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Riverside.fm

Revenue Operations Manager

Riverside.fm

. Optimize business processes and drive operational efficiency .

Posted 11/9/2026full-timeToronto • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in optimizing business processes and driving operational efficiency through data-driven solutions. Proficient in managing CRM systems, particularly HubSpot, to enhance lead generation and customer retention.

Highest-signal resume keywords
Sales Operations ExperienceData Analysis SkillsProject Management SkillsHubSpot CRM ManagementProcess Optimization

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisProcess OptimizationLead GenerationCustomer RetentionWorkflow Optimization
Soft Skills
Strong Communication SkillsInterpersonal Skills
Tools & Technologies
HubSpot CRM
Industry Keywords
SaaSOperational EfficiencyChange ManagementCross-Functional Collaboration

About the role

Key responsibilities & impact
  • Optimize business processes and drive operational efficiency
  • Partner with leadership as a business partner to meet team goals
  • Identify opportunities and design scalable solutions using a data-driven approach
  • Implement solutions through CRM, technology, and change management
  • Manage and maintain HubSpot CRM
  • Optimize workflows and collaborate with cross-functional teams across Marketing, Sales, and Customer Success
  • Enhance lead generation, customer retention, and sales
  • Ensure data hygiene and analyze trends
  • Refine processes and maintain integrations across marketing, sales, and support systems

Requirements

What you’ll need
  • 3+ years of experience in sales operations roles in a SaaS company
  • Strong analytical skills with hands-on experience in data analysis
  • Proven track record of improving business operations and optimizing processes
  • Excellent project management skills, with the ability to prioritize and handle multiple projects simultaneously
  • Strong communication and interpersonal skills
  • Experience hands-on managing a CRM system; HubSpot is a big advantage

Benefits

Comp & perks
  • Remote/hybrid work arrangement