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About the role
Key responsibilities & impact- Proactively manage and complete tasks on a daily, weekly, monthly, and quarterly basis for two executive leaders
- Manage COO and CEO calendars, schedule internal and external meetings, coordinate domestic travel, and protect time for priority initiatives
- Participate in planning company-wide meetings and ad hoc travel requests
- Prepare and edit documents, presentations, and reports for executive meetings and external partners
- Coordinate meetings and follow through on agendas, notes, edits, decisions, action items, and stakeholder deadlines
- Screen and prioritize requests, phone calls, and communications; draft executive responses when appropriate
- Assist with executive expense tracking and reimbursement
- Track and coordinate conference strategy for leadership and growth efforts
- Assist with COO- and CEO-led special projects
- Oversee timelines, deliverables, commitments, accountability, and deadlines
- Maintain confidentiality of sensitive clinical, People Operations, and business information
- Support data integrity and administration in Google, Salesforce, Monday.com, and other company-wide applications
- Manage employee milestone gifting
- Execute logistics for in-person and virtual events and assist with client engagement activities
- Apply sound judgment and discretion to independently carry out tasks and make decisions
- Serve as a primary contact for external contacts and deliver high-level customer service
- Perform other related duties assigned by the CEO or COO
Requirements
What you’ll need- Required Education Level: Bachelor's Degree
- Minimum 2 years of experience in administrative support or customer service
- Experience managing technical and confidential tasks
- Excellent written and verbal communication skills
- Comfortable supporting C-Suite members in a virtual setting
- Problem-solving and time management skills
- Highly organized with the ability to manage competing priorities
- Proficient with diverse technology platforms and systems; Google Suite required, with Monday.com, Salesforce, and EHR/EMR platforms when applicable
- Expert computer skills and technical aptitude required
- Employment is contingent upon successful completion of a background check
- Applicants must be authorized to work in the United States; work visa sponsorship is unavailable
Benefits
Comp & perks- 3 weeks of front-loaded PTO + Milestone Increases
- Annual office closure (Dec 25–Jan 1) + 7 additional paid holidays
- Annual Impact Days for volunteering or professional development
- Annual Flexible Benefit Reimbursement
- Medical, dental, and vision insurance — with EAP and additional wellness programs
- Free and Insurance-Based Mental Health Care Options
- Voluntary benefits, HSA, DCA, FSA (based on plan), transit & parking options
- 401(k) with employer match
- Referral bonus potential
- Bereavement leave (including pet bereavement)
- Tenure Acknowledgments