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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, including the ability to manage multiple projects, develop detailed project plans, and ensure timely delivery of project deliverables. Strong communication and problem-solving skills are essential for collaborating with diverse teams and maintaining high customer satisfaction.
Highest-signal resume keywords
Project ManagementMicrosoft Office SuiteAdvanced Excel SkillsProject Management Tool ExperienceCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementERP ImplementationRisk ManagementProject PlanningUser Acceptance TestingChange ManagementTime ManagementBudget ManagementTask ManagementProblem-Solving
Soft Skills
Communication SkillsCollaborationAdaptabilityAttention to DetailConflict Resolution
Tools & Technologies
SmartsheetMicrosoft Office Suite
Industry Keywords
Professional ServicesStakeholder ManagementClient Relationship ManagementProject GovernanceCommercial Awareness
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Manage client projects from start to finish and assist Practice Directors with day-to-day project oversight
- Collaborate with Solution Architects and Application Developers to document and deliver small to medium-sized ERP implementation and consulting projects on time and within budget
- Understand project scope, deliverables, assumptions, budgets and due dates
- Work with the PMO Manager, Practice Director, Solution Architects and Application Developers to deliver projects with high customer satisfaction
- Schedule and facilitate project kickoff, status and closing meetings
- Develop detailed project plans with milestones, due dates and client versus firm tasks
- Manage project governance, including steering committee, sponsor, project team and status-reporting meetings
- Identify and track project risks and issues and define mitigation and contingency plans
- Maintain project plans, task lists, user acceptance testing logs, deployment checklists, risk logs and issue logs
- Ensure quality and timely delivery of project deliverables
- Manage multiple projects simultaneously within a practice area
- Identify and communicate scope changes and participate in preparing, modifying and reviewing change requests
- Proactively manage client issues and requests and provide prompt resolutions
- Manage third-party deliverables for timely and compliant delivery
- Escalate non-resolvable matters to the Practice Director and Manager of Project Management
- Develop and execute short- and long-term goals
- Manage schedules through effective time management
- Support team members, resolve conflicts and communicate project status
- Maintain confidentiality of client, employee and firm information
- Build and maintain relationships with business and technology stakeholders
- Support business growth through understanding RKL’s services, competitors, client capabilities and technology’s impact on firm growth
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in Management Information Systems, Computer Science, Accounting, Finance or related field
- 2+ years’ experience as a Project Manager within professional services firm
- Strong knowledge of Microsoft Office Suite, with advanced Excel skills
- Project management background including experience in working in a Project Management tool (e.g. Smartsheet)
- Strong written and verbal communication skills
- Ability to work independently and under pressure, meet deadlines and manage multiple projects simultaneously
- Ability to collaborate with geographically dispersed teams
- Ability to multitask in a fast-paced environment
- Ability to adapt to change and work independently and in a team environment
- Strong problem-solving skills and judgment on when to escalate to management
- Excellent customer service and communication skills, including presenting complex information to technical and non-technical audiences
- Excellent time management and organizational skills
- Commercial awareness and cognizance of changing internal and external IT landscapes
- Excellent attention to detail
- Ability to lift/carry up to 20 pounds
- Ability to communicate professionally with internal and external customers
- Ability to travel to local and non-local clients as needed
Benefits
Comp & perks- Ability to work remotely
- Ability to work outside of normal business hours and weekends as needed
- Travel to local and non-local clients as needed
- Overnight travel may be required
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
