Senior Client Payroll Specialist

RKL LLP

. Independently manage end-to-end payroll delivery for an assigned portfolio of clients .

Posted 10/1/2026full-timeLancaster • Pennsylvania • United StatesSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in end-to-end payroll management, including processing complex payrolls, reconciling payroll results, and ensuring compliance with federal, state, and local payroll regulations. Strong client service focus with the ability to train clients on payroll systems and resolve complex payroll issues.

Highest-signal resume keywords

End-To-End Payroll ManagementFull-Cycle Payroll ProcessingFundamental Payroll CertificationClient Relationship ManagementPayroll Compliance Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll ProcessingPayroll ReconciliationTax Issue ResolutionPayroll System IntegrationData AnalysisPayroll Tax ReportingClient Data MaintenancePayroll Deductions ProcessingMultitaskingAttention to Detail

Soft Skills

Excellent Communication SkillsStrong Client Service FocusAnalytical SkillsInterpersonal SkillsOrganizational Skills

Certifications & Qualifications

Fundamental Payroll CertificationCertified Payroll Professional

Industry Keywords

Payroll RegulationsClient Accounts ManagementQuarter-End ActivitiesYear-End ActivitiesPayroll Discrepancies Resolution

About the role

Key responsibilities & impact

Independently manage end-to-end payroll delivery for an assigned portfolio of clients
Serve as the primary day-to-day client contact
Process complex payrolls and research payroll and tax issues
Reconcile payroll results and coordinate quarter-end and year-end activities
Help clients use payroll systems and processes effectively
Apply judgment to resolve payroll discrepancies and escalate material risks, legal interpretation issues, or scope changes
Review work completed by Payroll Specialists and provide day-to-day guidance
Process payrolls accurately and timely for assigned clients
Assist with setup and integration of new payroll clients
Respond to and resolve tax notices
Process payroll updates including new hires, terminations, and pay-rate changes
Process payroll deductions for taxes, benefits, and other deductions
Maintain client and employee data
Organize, analyze, and interpret information according to client circumstances
Provide ongoing client training and education regarding online services and technologies
Resolve complex payroll issues and client inquiries
Supervise and mentor junior team members
Participate in strategic planning and suggest payroll process improvements
Review quarterly and year-end payroll tax reporting, including 941, W-2, and W-2c
Develop and maintain expert knowledge of federal, state, and local payroll regulations
Participate in continuous learning and research to improve technical expertise
Perform other duties as assigned

Requirements

What you’ll need

Experience managing multiple payrolls, entities, or client accounts with overlapping deadlines
Excellent organization skills and strong attention to detail
Ability to multitask and prioritize work accordingly
Excellent verbal and written communication skills with strong client service focus
Strong analytical and interpersonal skills
Ability to work autonomously under the pressure of tight deadlines and multiple priorities
Associate degree in accounting, business, human resources, or a related field, or an equivalent combination of education and relevant experience
Three or more years of payroll-processing experience, including responsibility for full-cycle payroll
Fundamental Payroll Certification or Certified Payroll Professional designation
Must have valid driver's license
Ability to remain in a stationary position as needed
Ability to occasionally move about inside the office
Ability to constantly operate a computer and office productivity machinery
Ability to communicate professionally and exchange information with internal and external actors
Ability to lift/carry up to 20 pounds
Ability to work outside normal business hours and weekends as needed