Technical Claim Director – GL Major Case Unit

RLI Insurance Company

. Handle high-exposure, complex bodily injury and property damage claims across the United States, excluding New York .

Posted 9/18/2026full-timeChicago • Connecticut • United StatesLead💰 $136,618 - $199,120 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in managing complex bodily injury and property damage claims, with a strong focus on strategic claim resolution and litigation management. Possesses superior knowledge of case law and statutes impacting general liability claims across various jurisdictions.

Highest-signal resume keywords

General Liability Claims ManagementLitigation ManagementCase Law KnowledgeClaims Resolution StrategiesJuris Doctorate

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Fact InvestigationCoverage AnalysisInjury EvaluationDamages EvaluationMediation HandlingTrial ManagementRisk Transfer IdentificationClaims HandlingAttorney ManagementStrategic Claim Handling

Soft Skills

Superior Writing SkillsCommunication Skills

Industry Keywords

Bodily Injury ClaimsProperty Damage ClaimsInsurance PoliciesConstruction LiabilityPremises LiabilitySecurity LiabilityMarine LiabilityU.S. South and Southeastern StatesPrimary and Excess PoliciesInsurance Industry Trends

About the role

Key responsibilities & impact

Handle high-exposure, complex bodily injury and property damage claims across the United States, excluding New York
Manage all aspects of claim-handling, including fact investigation, coverage analysis, injury/damages evaluation, and litigation management
Evaluate claims and set case resolution strategies, including independently handling mediations and trials in complex claims
Develop and implement claim resolution strategies and identify claims where trial is appropriate
Select, retain, and direct appropriate defense counsel on litigated cases
Communicate collaboratively with Underwriting regarding industry trends or case law/statutory developments affecting product lines
Lead special projects and perform other duties as needed
Travel occasionally for mediations and trials as necessary

Requirements

What you’ll need

Typically requires a bachelor’s degree in business administration, insurance, or a related field
8+ years of relevant legal or insurance related experience with general liability claims
Meaningful experience handling general liability claims involving bodily injury and property damage with significant exposure under both primary and excess policies, in various jurisdictions across the United States
A strong focus on U.S. south and southeastern states, as well as California, would be beneficial
Superior working knowledge of case law, statutes, and procedures impacting the handling and value of general liability claims
Experience handling claims for different types of insurance risks and policies, such as construction, premises liability, security, and marine, would be beneficial
Proactive investigation, risk transfer identification and pursuit, strategic claim handling, hands-on attorney management, and sophisticated claims resolution skills
Superior writing and communication skills
A Juris Doctorate with relevant insurance coverage or defense litigation experience would be beneficial

Benefits

Comp & perks

Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short-term and long-term disability benefits
Training & certification opportunities
Tuition reimbursement
Education bonuses