Technical Claim Director – Personal Umbrella Major Case Unit

RLI Insurance Company

. Proactively handle Personal Umbrella Liability claims, including auto, premises, and personal liability .

Posted 10/9/2026full-timeUnited StatesLead💰 $136,618 - $199,120 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive knowledge of Personal Umbrella Liability claims, including the ability to conduct thorough investigations, analyze complex coverage issues, and develop effective claims resolution strategies. Proven experience in managing large exposure third-party liability claims and working collaboratively with primary carriers and defense counsel.

Highest-signal resume keywords

Personal Umbrella Liability Claims HandlingLarge Exposure Third-Party Liability ClaimsPolicy Limit Demands in Florida, Texas, CaliforniaCase Law and Statutes KnowledgeStrong Analytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationCoverage AnalysisClaims Resolution StrategiesDamage AssessmentReserve SettingPolicy Limit ManagementUmbrella/Excess HandlingLegal ResearchStatutory ComplianceClaims Monitoring

Soft Skills

Effective CommunicationAbility to Work IndependentlyFast-Paced Environment AdaptabilityStakeholder CollaborationDriving Improvements

Certifications & Qualifications

Bachelor’s DegreeJD Preferred

Industry Keywords

Liability ClaimsThird-Party LiabilityBest PracticesFloridaTexasCaliforniaNew YorkDefense CounselClaims DepartmentExposures Recognition

About the role

Key responsibilities & impact

Proactively handle Personal Umbrella Liability claims, including auto, premises, and personal liability
Conduct detailed investigations, evaluations, and monitoring of primary carrier activities
Investigate and analyze complex coverage issues
Provide clear and detailed coverage letters as necessary
Conduct timely and comprehensive investigations into liability and damages
Recognize exposures early
Develop effective claims resolution strategies
Perform timely liability investigations and damage assessments
Set reserves
Ensure adherence to RLI's Best Practices in all claims handling activities
Work effectively with primary carriers, defense counsel, and internal and external stakeholders
Handle files technically without managing a team

Requirements

What you’ll need

Requires a bachelor’s degree
JD strongly preferred
8+ years of relevant legal or technical claims experience
Strong background in handling large exposure third-party liability claims on a primary/excess basis
Significant experience with policy limit demands in Florida, Texas, and California
Ability to excel in a fast-paced environment with minimal supervision
Proven ability to work effectively with primary carriers and defense counsel
In-depth knowledge of umbrella/excess handling and management of outside counsel
Extensive knowledge of case law, statutes, and procedures impacting liability claims in Florida, California, New York, and Texas
Strong analytical skills
Ability to drive improvements within the claims department
Excellent communication skills

Benefits

Comp & perks

Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short-term and long-term disability benefits
Training & certification opportunities
Tuition reimbursement
Education bonuses