Underwriting/Operations Assistant – Transportation

RLI Insurance Company

. Create policy documents representing insurance transactions bound by the underwriter .

Posted 10/23/2026full-timeAtlanta • Pennsylvania • United StatesJuniorMid-Level💰 $21 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in insurance policy management, regulatory compliance, and data analysis, with a strong focus on operational support and project management. Proficient in utilizing database software and Excel for accurate data entry and reporting.

Highest-signal resume keywords

Insurance Policy ManagementRegulatory ComplianceData AnalysisProject ManagementExcel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Statistical CodingPolicy IssuanceData Re-formattingRisk AnalysisData Entry AccuracyOperational ReportingUser Acceptance TestingAuditingEndorsement ReviewAccounting Discrepancy Resolution

Soft Skills

Attention to DetailTime ManagementCommunicationProblem SolvingCollaboration

Tools & Technologies

Database SoftwareWindows Operating SystemsBusiness ObjectsFront-end SystemsComputer Network Environment

Industry Keywords

UnderwritingInsurance TransactionsFacultative ReinsurancePremium AuditsLoss RunsOperational SupportRenewal TransactionsRisk InspectionsPolicy Terms and ConditionsInspection Ordering

About the role

Key responsibilities & impact

Create policy documents representing insurance transactions bound by the underwriter
Ensure statistical coding and policy issuance comply with regulatory requirements
Order inspections, premium audits, and loss runs
Maintain electronic and/or physical underwriting files
Solicit renewal transactions
Re-format data for import into the front-end system as necessary
Provide basic operational support for product-line underwriters
Develop underwriting information from the internet and other data sources as requested
Review facultative insurance certificates for consistency with underwriter expectations
Resolve accounting discrepancies with facultative reinsurers
Provide operational, production, and underwriting reports using front-end systems and/or Business Objects
Contact producers to determine appropriate courses of action
Assist with User Acceptance Testing of systematic changes
Audit the work of others
Review/approve endorsements, analyze risks, review underlying policy terms and conditions, and review risk inspections when authorized

Requirements

What you’ll need

Typically requires a high school diploma; Associates degree preferred
2+ years of related experience for consideration
Equivalent level of education and experience may be considered
Ability to follow operations procedures as outlined by the Operations Manager
Ability to meet processing deadlines with minimal error
Ability to manage a variety of projects, both long- and short-term simultaneously
Ability to use database software including Windows operating systems, computer network environment and printers to process insurance policy changes
Accurate data entry
Superior Excel skills to peer review formulas, formatting, and data cleansing of large spreadsheets

Benefits

Comp & perks

Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short-term and long-term disability benefits
Training & certification opportunities
Tuition reimbursement
Education bonuses