Billing Specialist

Roadie

. Prepare and review customer invoices for accuracy and completeness .

Posted 10/14/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing processes, including invoice preparation, discrepancy resolution, and accounts receivable management. Proficient in using Excel or Google Sheets for data management and analysis while maintaining strong organizational and communication skills.

Highest-signal resume keywords

Billing Process ManagementInvoice PreparationExcel or Google Sheets ProficiencyCustomer SupportAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Billing AccuracyData AnalysisAccounts ReceivableDiscrepancy ResolutionContract Review

Soft Skills

Clear CommunicationOrganizational SkillsProblem-Solving MindsetCollaborationCuriosity

Tools & Technologies

Billing SystemsERP SystemsExcelGoogle Sheets

Industry Keywords

Billing ProceduresCustomer ExperiencePayment RemindersFinancial Documentation

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Prepare and review customer invoices for accuracy and completeness
Research billing discrepancies and customer questions, resolving routine issues and escalating complex concerns
Collaborate with Finance, Operations, Support, and Sales on billing questions and customer experience
Suggest improvements to billing tools, processes, and workflows
Review contracts, rates, and billing terms with guidance to verify customer charges
Check billing data, flag discrepancies, and help correct errors
Respond to routine customer billing questions and assist with disputes
Maintain organized billing records and supporting documentation
Process approved adjustments, credits, and refunds
Assist with accounts receivable, payment reminders, and overdue balances
Follow billing procedures, company policies, and applicable requirements

Requirements

What you’ll need

1+ years of experience in billing, accounting, finance, customer support, or a related role; relevant coursework or internships are welcome
Strong attention to detail and the ability to work accurately with numbers and data
Working knowledge of Excel or Google Sheets, including basic formulas, sorting, and filtering
Comfort learning new systems and tools; familiarity with billing or ERP systems is a plus
Clear communication skills and a collaborative approach to working with customers and internal teams
Strong organizational skills and the ability to manage multiple tasks and meet deadlines
Curiosity, a problem-solving mindset, and a willingness to learn in a fast-paced environment
Applicants must be authorized to work for any employer in the U.S.; this role is not eligible for visa sponsorship

Benefits

Comp & perks

Competitive compensation packages
100% covered health insurance premiums for yourself
401k with company match
Tuition and student loan repayment assistance
Flexible work schedule with unlimited PTO
Monthly 3-day weekends
Monthly WFH stipend
The technology you need to get the job done