People Operations Manager

Roadie

. Serve as the frontline for employee questions and own the employee lifecycle from onboarding to offboarding .

Posted 10/28/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HRIS implementation, benefits administration, and multistate employment compliance, while leveraging analytical skills to enhance operational efficiency and employee experience.

Highest-signal resume keywords

HRIS ImplementationBenefits AdministrationMultistate Employment ComplianceData AnalysisSPHR Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR Systems AdministrationWorkflow ImprovementData MigrationConfigurationAuditingLeave AdministrationPayroll ManagementAutomation ToolsEmployee OnboardingEmployee Offboarding

Soft Skills

Service MindsetSound JudgmentResourcefulnessCuriosityAnalytical Thinking

Certifications & Qualifications

SPHR Certification

Industry Keywords

Employee LifecycleBenefits StrategyCompliance AuditsOperational MetricsDocumentationImmigration MattersOpen EnrollmentBroker RelationshipsCarrier RelationshipsTraining

About the role

Key responsibilities & impact

Serve as the frontline for employee questions and own the employee lifecycle from onboarding to offboarding
Own HR and people systems and support HRIS implementation, including data migration, configuration, testing, training, go-live, and ongoing improvements
Maintain accurate HRIS people data through regular audits
Build efficient people operations infrastructure by streamlining workflows, permissions, reporting, and automation
Partner with Payroll on employee changes, benefits deductions, leave-related pay, timekeeping, and issue resolution
Run benefits administration and open enrollment; manage broker and carrier relationships; support benefits strategy and design
Oversee multistate leave administration
Maintain compliance across operating states, including audits and filings; support employment verifications, documentation, and immigration matters
Track operational metrics, identify gaps and risks, and recommend improvements
Create procedures, employee resources, and communications; train employees and managers on systems and workflows
Lead use of AI and automation to reduce repetitive administrative work and improve accuracy and employee experience

Requirements

What you’ll need

5+ years of progressive HR experience, including meaningful time in a lean or scale-up environment
Bachelor’s degree or equivalent practical experience
SPHR certification a plus
Hands-on experience administering HR systems, including configuration and workflow improvement; direct implementation experience strongly preferred
Hands-on benefits administration experience, including working with brokers and carriers
Working knowledge of multistate employment, including leave programs, payroll, and compliance
Curiosity about automation, and a track record of using tools to cut manual work
Strong analytical skills, with the ability to turn data into clear insight and recommendations
A service mindset and sound judgment; ability to handle sensitive information with care
Resourceful self-starter with a “roll up your sleeves” mentality
Applicants must be authorized to work for any employer in the U.S.

Benefits

Comp & perks

Competitive compensation packages
100% covered health insurance premiums for yourself
401k with company match
Tuition and student loan repayment assistance
Flexible work schedule with unlimited PTO
Monthly 3-day weekends
Monthly WFH stipend
Paid sabbatical leave
The technology you need to get the job done