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Roblox

Developer Engagement Team, Contract

Roblox

. Assist in resolving creator day-to-day escalations and emergencies.

Posted 11/6/2026contractRemote • United StatesMid-LevelSenior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and a deep understanding of the Roblox platform and community, while effectively managing customer interactions and escalations. Capable of maintaining accurate documentation and providing timely follow-up to ensure creator satisfaction.

Highest-signal resume keywords
Roblox Community KnowledgeRoblox Studio Technical SkillsCustomer Interaction ManagementEffective Time ManagementStrong Verbal And Written Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Roblox StudioDevelopment On RobloxDocumentation ManagementEscalation ResolutionCustomer Interaction Tracking
Soft Skills
PatiencePositive AttitudeEffective CommunicationTime Management
Industry Keywords
Creator CommunityCustomer SupportOn-Call AvailabilityTransaction Records

About the role

Key responsibilities & impact
  • Assist in resolving creator day-to-day escalations and emergencies.
  • Manage communication between Roblox staff and creators.
  • Maintain detailed records of customer interactions and transactions.
  • Ensure accurate documentation and timely follow-up.
  • Serve as a crucial link between Roblox and its developer community.

Requirements

What you’ll need
  • Strong verbal and written communication skills.
  • Demonstrates endless patience and a positive attitude.
  • Capable of managing time effectively.
  • In-depth understanding of Roblox and the Roblox community.
  • Solid knowledge of the technical aspects of Roblox Studio.
  • Experience developing on Roblox and/or other creation platforms.
  • Must dedicate 40 hours per week.
  • Must be available to work Saturday through Wednesday and provide on-call availability throughout the week.