Developer Engagement Team – Contract

Roblox

. Assist in resolving creator day-to-day escalations and emergencies.

Posted 9/18/2026contractRemote • United StatesMid-LevelSenior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication skills and effective time management while providing support to creators within the Roblox community. Possesses in-depth knowledge of Roblox Studio and experience in developing on Roblox and other creation platforms.

Highest-signal resume keywords

Strong Verbal Communication SkillsStrong Written Communication SkillsIn-Depth Understanding Of RobloxTechnical Knowledge Of Roblox StudioExperience Developing On Roblox

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Roblox StudioDevelopment On RobloxDocumentation ManagementCustomer Interaction Tracking

Soft Skills

PatiencePositive AttitudeTime Management

Industry Keywords

Roblox CommunityCreator SupportEscalation Management

About the role

Key responsibilities & impact

Assist in resolving creator day-to-day escalations and emergencies.
Manage communication between Roblox staff and creators.
Maintain detailed records of customer interactions and transactions, ensuring accurate documentation and timely follow-up.
Dedicate up to 40 hours per week, primarily Saturday to Wednesday plus on-call availability throughout the week (on-call or scheduled as business needs require).

Requirements

What you’ll need

Strong verbal and written communication skills.
Demonstrates endless patience and a positive attitude.
Capable of managing time effectively.
In-depth understanding of Roblox and the Roblox community.
Solid knowledge of the technical aspects of Roblox Studio.
Experience developing on Roblox and/or other creation platforms.